Director of 24/7 Clinical Call Center Operations - Brentwood - IntellaTriage

The Manager Technology Services Security Operations Center Network Operations Center oversees daily operations workload management and on time resolution of activities and incident tickets ensuring network and security key performance indicators KPIs service level agreements SLAs ...

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The Director of Contact Center Operations oversees the core operational functions that enable a high-performing clinical call center staffed by RNs and LPNs. They own forecasting, capacity modeling, staffing plans, and scheduling strategies across all shifts and client programs. ...

The Manager, Technology Services Security Operations Center/Network Operations Center oversees daily operations and ensures network and security key performance indicators (KPIs), service level agreements (SLAs) and regulatory compliance. · ...

The ITS Operations Center Technician I is responsible for continuous infrastructure monitoring, structured data center walk-throughs, and first-line escalation triage. They work within a two-person 12-hour shift model to ensure safe, uninterrupted operations. · ...

Intermediate role within the ITS Operations Center handling complex triage, · advanced smart-hands, carrier/vendor lifecycle management to SLA closure, · and mentoring Technician I staff. · This position operates within two-person · 12-hour shifts to sustain compliance and resili ...

We are seeking a Senior ITS Operations Center Technician to join our team. · Anchors role on shift ensuring redundancy quality control and completion of compliance tasks during incidents. · ...

We are seeking an Intermediate ITS Operations Center Technician II to handle complex triage, advanced smart-hands, carrier/vendor lifecycle management to SLA closure, and mentoring Technician I staff. · ...

We are seeking a Senior ITS Operations Center Technician to join our team! As an anchor role on shift, you will ensure redundancy, quality control, and completion of compliance tasks during incidents. You will lead initial incident coordination until infrastructure teams assume c ...

This role serves as the front line of support for monitoring, maintaining, · troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, · detail-oriented and comfortable working in a 24/7 operations environment supporting both facility · and IT ...

Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth. · ...

As a Facility Operations Center Operator, you provide frontline monitoring and coordination for OCI's critical facilities. · ...

Data Center Operations · Manage and support data center hardware renewals and upgrades, · Handle existing workloads from VMWare 8, supporting transition to Nutanix environment, · Maintain Cisco UCS infrastructure and server hardware.Proven experience with data center hardware ren ...

The client is seeking an ITOC Analyst to join their Data Center Operations team on a contract basis. · ...

+As a Facility Operations Center Operator, you provide frontline monitoring and coordination for OCI's critical facilities. · +Monitor alarms, alerts, and telemetry from facility systems (power, cooling, BMS, life safety). · Triage events, execute response procedures, and escalat ...

This is not a typical customer service role. As a Call Center Operator for ITCON, you will serve as an analyst for the National Coordination Center. · ...

The SOC Team Lead or Manager leads the Security Operations Center team responsible for 24/7 on call monitoring, detection, analysis, and response to cybersecurity threats. · Oversee daily SOC operations including shift coverage alert ticketing system vulnerability scanning and in ...

The SOC Team Lead or Manager leads the Security Operations Center team responsible for 24/7 on call monitoring,detection, · analysis and response to cyber security threats. · ...

We are currently seeking a Call Center Operator to join our team in Nashville , Tennessee (US-TN), United States (US). NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive , adaptable , and fo ...

Data Center Operations role involves managing and supporting data center hardware renewals and upgrades, handling existing workloads from VMWare 8 and transitioning to Nutanix environment. · ...

Security Operations Center Officer monitors and authorizes entrance and departure of employees, visitors, and other persons to guard against theft and maintain security/safety of premises. · ...