ITSM(BMC Helix) Systems Engineer - Greater Orlando

Only for registered members Greater Orlando, United States

1 month ago

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Job summary

We are looking for an ITSM Systems Engineer that will support and facilitate the IT Service Management (ITSM) processes.
This role will support a ITSM platform and take part in the design, deployment and maintenance of the ITIL service management toolset (BMC Helix) from a functional perspective.

Responsibilities

  • Knowledge and experience in Helix tools implementation, specifically the ITSM suite
  • Minimum of 5-years of administering OOTB Helix applications suite
  • Minimum of 5-years of experience with BMC Helix application suite (ITSM DWPC Dashboards iPaaS discovery)
  • Experience developing and maintaining BMC Helix application suite
  • Experience with ITIL based Incident Management systems.

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