Head of Sales Engineering - San Francisco, CA, United States - Sift Science, Inc.

Description

The anticipated starting on-target earnings range for this role is listed above.

Sift takes into account many factors in determining compensation, including level, location, transferable skills, work experience, business needs, and market demands.

The Sift Sales Engineering team comprises creative, technical problem-solvers who partner with prospects to understand their Digital Trust & Safety challenges.

We are the bridge between technology and business impact we architect solutions, run evaluations, and onboard customers to the Sift platform while driving tangible value to online businesses for major industries across the globe.

Internally, we pave the way for future customers by working closely with Marketing, Product & Engineering to stay ahead of the market, identify emerging digital fraud trends, and assist in prioritizing and developing of product functionality.

As the Director of Sales Engineering, you will play a pivotal role in driving our sales success by leading and managing a high-performing team of Sales Engineers.

Your primary focus will be to provide technical expertise and support to our sales organization, ensuring the seamless integration of our solutions into our client's businesses.

You will collaborate closely with our sales, product, and engineering teams to understand customer requirements, architect solutions, and deliver compelling demonstrations to drive revenue growth.

Lead and manage a team of 8 Sales Engineers globally, providing guidance, mentorship, and performance coaching.

Drive continuous improvement initiatives within the sales engineering function, optimizing processes, tools, demo strategy and resources to enhance efficiency and effectiveness.

Collaborate with the sales leadership team to develop and execute effective sales strategies aligned with organizational goals.

Act as a trusted advisor to the sales team, providing technical expertise, product knowledge, and solution guidance throughout the sales cycle.

Build the value engineering function into a world class capability.

Collaborate with the product management and engineering teams to provide feedback on product enhancements, identify market trends, and contribute to product roadmap development.

Develop strong relationships with key stakeholders, including customers, partners, and internal teams, to drive customer satisfaction and sales success.

Provide the executive team with regular reporting and analysis on sales engineering activities, metrics, and performance.
8+ years of managing, building, and scaling Sales Engineering teams across different segments, ideally including experience managing across different geographies
7+ years in a B2B, API-based, SaaS technical Sales Engineering role
Proficiency with programming languages such as Python, Java, Ruby, or similar languages, and UNIX-based operating systems
Experience building and leading value engineering function
Able to travel up to 25% (in a post-COVID world)
Exposure to payments or fraud prevention
Experience and familiarity with AI/ML platforms and technologies
Medical, dental and vision coverage
Wellness reimbursement
Flexible time off
Sift is the AI-powered fraud platform securing digital trust for leading global businesses.

Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly.

Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. com and follow us on LinkedIn .
At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need.

We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet.

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