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    Quality Assurance Manager - Chantilly, United States - Penn Foster Inc

    Penn Foster Inc
    Penn Foster Inc Chantilly, United States

    9 hours ago

    Default job background
    Description
    We're looking for motivated, engaged people to help make everyone's journeys better.


    Position is responsible for food safety and quality engineering and control on processes supporting operation, system, policy and procedure auditing; leads quality improvement projects, drives defect prevention on flight attendant comments and detections.

    Acts as the primary business quality project manager for Corporate Quality Assurance requirements and regulations.


    Main Duties and Responsibilities:
    Supports all customer and regulatory audits within the responsible facilities
    Works side-by-side with Operation Managers to assure compliance to HACCP requirements are met
    Works as part of the corrective action team to address non-conformities related to product, process and service
    Executes monthly self-assessments on the elements of food safety
    Executes the required food safety related testing as defined in HACCP plan
    Plans for quality (capital, supplier quality, plant quality).
    Evaluates and reports on performance trends related to quality
    Manages Quality Engineering projects, including operative supportive functions
    Leads and monitors improvement projects as assigned
    Audits implementation of quality systems for effectiveness by verifying activities
    Responsible for maintaining and managing the corrective action system
    Monitors the accuracy and compliance of HACCP records as defined in the corporate procedures
    Reinforces quality awareness to the management and work staff
    Schedules and manages the daily activities and task of the sanitation porters (if defined as a responsibility)
    Manages continuous improvement projects in quality elements
    Plays a key role in implementing the business management system
    Implements the quality system detailed in the quality manual
    Champions quality improvement efforts and initiates problem solving efforts and assures implementation
    Drives prevention vs. detection of defects tracking key performance indicators and daily patrol of production areas
    Responsible to lead product defect investigations
    Responsible to lead investigations of alleged food poisoning, Hard-foreign and soft foreign objects
    Responsible to manage the compliance with USDA / APHIS regulations
    Responsible to manage food product suppliers of the unit including auditing of local suppliers
    Coordinates actions to prevent the occurrences of nonconformities to internal, Federal and State laws
    Maintains customer compliance resolution on defects including alleged food poisoning if needed
    Responsible for the identifying and maintaining of key performance metrics for the Quality organization
    Continuously improves plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished products
    Acts as the primary liaison to Corporate QA Compliance Team
    Plays a key role in training and coaching of quality requirements to all levels in the business unit's organization
    Responsible for safety, quality and compliance to customer specification
    Ensures optimum business processes to support full customer and regulatory compliance in terms of quality and food safety
    Stays attuned to and prepares adaptation to changes in customer, company and regulatory changes in requirements
    At times liaises with customers and regulatory agencies
    Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions

    Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI "Preventive Controls Qualified Individual" according to company policy.

    Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.
    Qualifications


    Education:
    Bachelor's degree in food science, quality, technical or business related field from an accredited 4-year college or university required

    Work Experience:
    Minimum of 5 years quality assurance experience in a manufacturing environment, with preference in food manufacturing

    Job Skills:
    Advanced technical knowledge in catering processes and design functions, manufacturing methods, inspection, statistical methods and quality auditing
    Knowledge of lean standard tools, TQM methodology
    Basic lean, six sigma knowledge, and continuous improvement understanding a plus
    Detail oriented
    Project management experience
    Strong organizational skills, able to prioritize responsibilities and multi-task

    Technical Skills:
    (Certification, Licenses and Registration)

    ServeSafe certification preferred
    HACCP certified

    Language / Communication Skills:
    Strong interpersonal skills, interact well with multiple departments as required
    Able to work with little supervision
    Excellent reading, writing, and oral communication skills
    Multi-lingual a plus
    Job Dimensions


    Geographic Responsibility:

    US

    Type of Employment:
    Full time

    Travel %: 20%


    Exemption Classification:
    Exempt


    Internal Relationships:

    External Relationships:
    Work Environment / Requirements of the Job: Regularly stands, bends, lifts and moves intermittently during shifts. Must be to lift, pull, push, and move products, equipment, and supplies daily. There may be physical discomfort due to temperature in production area, coolers, and freezers


    Budget / Revenue Responsibility:
    Organization Structure

    Direct Line Manager (Title): General Manager

    Dotted Line Manager (Title, if applicable): Sr. Compliance Manager


    Number of Direct Reports:

    Number of Dotted Line Reports:

    Estimated Total Size of Team:
    gategroup Competencies Required to be Successful in the Job:

    Thinking – Information Search and analysis & problem resolution skills
    Engaging – Understanding others, Team Leadership and Developing People
    Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
    Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
    Demonstrated Values to be Successful in the Position

    Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability.

    To demonstrate these Values, we expect to observe the following from everyone:

    We treat each other with respect and we act with

    integrity
    We communicate and keep each other informed
    We put our heads together to problem solve and deliver

    excellence

    as a team
    We have

    passion

    for our work and we pay attention to the little details
    We foster an environment of

    accountability , take responsibility for our actions and learn from our mistakes
    We do what we say we will do, when we say we are going to do it
    We care about our coworkers, always taking an opportunity to make someone's day better

    The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.

    They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

    In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

    gategroup is an equal opportunity employer committed to workforce diversity.

    All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

    For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

    For California Residents, please clic

    k

    here

    to

    view our California privacy notice.

    If you want to be part of a team that helps make travel and culinary memories, join us
    #J-18808-Ljbffr
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