Windows/System Administrators - Osceola, United States - Hirekeyz Inc.

Description

Position:
Windows/System AdministratorsLocation: Osceola, AR (Hybrid)

Duration:
Contract (W2 Only)

Job DescriptionWorking as Client-Facing Support, the Technical Support role serves as the first point of contact for customers requesting assistance with Information Technology (IT) related hardware, access, and services.

Core Responsibilitiesfocus on providing support for PC hardware and software, network access, and general IT related support offerings and initiatives.

Specific Responsibilities Include (3-5 years of experience in the following areas):

Support for PC operating system (Windows-based), PC hardware, and PC softwareInstalling and upgrading PC hardware and softwareCreating and supporting user accounts (via Active Directory)Providing support for remote-access tools (VPN, VDI, RSA)Providing support for network access issues and servicesAssisting with NAITS-maintained/supported manufacturing plant equipment (i.e.

,scanners)Hardware InventoryOther duties as assignedPrimary Professional Qualifications / ExperienceWindows 10 OS experienceWork with Lenovo brand PCsWindows-based PC configuration, deployment, and troubleshooting experienceM365 / Office 2016 experiencePC Software installation and troubleshootingPC hardware deployment and troubleshootingWorking knowledge of Active DirectoryExperience providing support in a hybrid environment (customers working from campusand working from home)Primary Personal Qualifications / AttributesCommitment to providing excellent customer service with a smileStrong troubleshooting/analytical skillsSelf-StarterCustomer-focusedPositive AttitudeAbility to manage multiple tasks with competing deadlines Strong attention to detailAbility to think and act quickly#J-18808-Ljbffr