Patient Care Secretary - Lathrop - VITAS Healthcare

Description

Job Description

The Patient Care Secretary is a skilled professional responsible for supporting the work of the Team Manager, with key responsibilities focused on accomplishing all patient care related clerical procedures.

Key Responsibilities:

• Screens telephone calls for Team Manager and facilitates communication between patients/families and other team members, including volunteers.
• Takes and maintains daily schedules for all team members.
• Attends weekly team meetings, prepares agendas, and follows through on assignments given by the Team Manager.
• Establishes, maintains, and closes patient charts in an orderly fashion, which may include mailing and following up on required documentation such as Plans-Of-Care, Attending Physician Authorization forms, and Medical Information Request forms.
• Provides backup documentation to the Billing Department as needed.
• Orders D.M.E. and maintains records of dates ordered and picked-up.
• Enters patient care and volunteer data into Vx and event tracking systems.
• Communicates with staff and outside agencies as directed by the Team Manager.
• Maintains lists of part-time staff, contacts, and schedules them at the direction of the Team Manager.
• Orders supplies and documentation forms used by the team jointly with other patient care secretaries.
• Handles routine correspondence for the Team Manager and other team members.
• Sorts and processes patient care mail jointly with other patient care secretaries.
• Maintains A.D.T. and checks census daily for accuracy.
• Covers for colleagues during lunch, team meetings, and short intervals of absence when necessary.

Requirements:

• Three years prior work experience preferred.
• Good typing skills.
• Computer literacy.
• Able to handle multiple tasks.
• Excellent communication and telephone skills.

Education:

• High school graduate or equivalent required.

About Us

VITAS Healthcare is the nation's leading provider of end-of-life care, offering resources and expertise to support personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be valued for your expertise and contributions, and play a vital role in our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with professionalism, collaboration, and a focus on growth and improvement. We serve with compassion and commitment, positioning ourselves for the future by embracing, innovating, and leading change. If you're passionate about delivering exceptional care, join us today.

Benefits

We offer a comprehensive benefits package, including:

• Competitive compensation.
• Health, dental, vision, life, and disability insurance.
• Pre-tax healthcare and dependent care flexible spending accounts.
• Life insurance.
• 401(k) plan with numerous investment options and generous company match.
• Cancer and/or critical illness benefit.
• Tuition Reimbursement.
• Paid Time Off.
• Employee Assistance Program.
• Legal Insurance.
• Roadside Assistance.
• Affinity Program.

Many positions offer flexible scheduling options, including day or night shifts, weekdays, or weekends.