Director of Sales - Carmel, United States - HYATT Hotels

Description

SUMMARY:
Responsible for generating top line revenue to meet or exceed budget expectations.

Work closely with the General Manager, Regional Sales Director and hotel team to develop and implement an affective revenue generating plan.

Essential Functions

Develop and maintain revenue generating plan and sales budget with the General Manager and Regional Sales Director.
Increase revenue from market segments and key accounts.
Help coordinate yield management with the General Manager and Operations Manager.
Prepare weekly sales meetings.
Rigorously follow up with all leads in a timely manner.
Identify referrals and send cold leads back to the lead generation group.
Focus on the proper mix of business for the hotel
Penetrate and saturate customer organization to do department selling.
Know competitors top accounts, decision makers, rates and what it will take to move business.
Qualify leads and prospects gained from cold calls, sales blitzes, National Sales Office and other sources.
Cultivate lead sources, qualify in-house guests.
Complete weekly sales call reports and maintain CRM. Submit reports to the General Manager, Regional Sales Director and Home Office, as requested.
Network with prospects to uncover other decision makers.
Establish and maintain close contact with accounts through phone calls, tours, appointments, correspondence and entertainment. Assess future and current needs of the guests.
Maintain and back-up computer sales files and trace system of accounts.
Develop team member attitude of attentiveness and anticipation of the guest's needs.
Assist General Manager in resolving guest complaints that are of concern to the sales team.
Maintain an active and visible position in the local community and industry.
Participate in community activities, team member functions and guest events.
Coordinate with other hotel departments and personnel, all sales information necessary for the professional execution of commitments.


JOB REQUIREMENT
Minimum 4 years successful experience in proactive hotel sales
Be comfortable working independently
Strong communication skill both written and verbal
Work efficiently and productively
Microsoft Office & CRM knowledge
Assertive in establishing new customer relationship
Operational knowledge and appreciation of operational challenges
Guest relationship skills, excellent time management skills

This position is at a location where Hyatt is not the employer.

The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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