Salesforce Director of Technology - Charlotte, United States - Publicis Sapient

Publicis Sapient Charlotte, United States

4 weeks ago

Description

Salesforce Technical Director

As a Salesforce Technical Director, you will provide thought leadership and support in growing and cultivating our Salesforce delivery practice.

You will act as a trusted advisor for our clients, some of the world's top brands, and lead major strategic initiatives from beginning to end.

You will be a thought leader and actively be involved in recruiting and retaining future technical leaders for the practice.

Our Salesforce practice values teamwork, quality work, innovation, and customer success.

Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients.

We are looking for those who share our passion and the desire to work with the best and brightest.

Come build with us

Your Impact:
Client account portfolio management
Ownership of all related roadmaps and active projects
Accountable for successful Salesforce solutions to achieve or exceed client objectives
Review and provide value-added feedback on Architect solution designs
Develop and maintain senior technical client relationships
Mitigate key account/project technical risks and issues
Provide project team guidance and performance management, particularly for architects and technical leads
Translate business/technical requirements into well-architected solutions that best leverage the Salesforce platform
Write and/or review Statements of Work
Proactive, appropriate internal executive status communication and escalation
Pre-Sales Scoping, Solutioning, and Estimation

Lead prospect discovery sessions to identify high level business opportunities and requirements

Create architectural diagrams and documentation to convey proposed solutions
Propose Salesforce architectural solutions to address client requirements and business objectives
Estimate level of effort, schedules and resources needed to implement solutions
Communicate and respond to prospect questions regarding Publicis Sapient Salesforce services and differentiators
Establish and document standards and best practices for technical services, such as: design templates; code standards; deployment processes; integration/migration planning
Coach/mentor 5+ technical team members
Engage offshore team members
Assist with practice administration including resource allocation, career development of staff, and other people management decisions
Manage both direct reports and project team member performance, with both real time and formal feedback

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