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    Teller Full-Time - Nampa, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Nampa, United States

    2 weeks ago

    Idaho State Job Bank background
    Full time
    Description


    Teller Full-Time (Spanish Required) at Idaho Central Credit Union in Nampa, Idaho, United States Job Description To provide service to members involving the receipt and disbursement of funds.

    Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service. The ability to speak spanish is required. + Maintains a strong focus on helping each member achieve financial success. + Ensure member experiences are at or above our Eagle Service Standards at all times.

    + Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times.

    + Be a positive influence on creating an upbeat and energetic team Culture. + Performs a wide range of member generated transactions through a variety of channels and systems. + Provides general information to members about Credit Union Services.

    + Recognizes and develops opportunities to refer products and services to members and maintain acceptable levels of Game of Work Sales goals.

    + Utilize resources to resolve member concerns on the first contact.

    + Knowledge of and ability to balance vault, ATM, cash recycler, coin machine, Money Orders, Cashier's Checks, VISA cash advances, gift cards, debit and credit card stock, daily deposit, and teller cash drawer.

    + Process member wire transfers. + Business account and merchant transaction processing. + Branch cash and coin ordering and selling. + Process member check orders. + Create member and business member debitcards. + Branch office supply ordering. + Continuous focus on meeting all Net Promoter Score goals and Eagle Service Standards. + Keep your manager informed of member needs or desires regarding products, services, suggestions, and/or escalations. + Open and provide member access to safe deposit boxes according to procedure in applicable offices. + Miscellaneous other duties, as assigned. A High School diploma or GED is required. Knowledge of Financial Institution federal regulations. Ability in math, 10 key calculator, and accurate cash handling. Excellent communication and people skills. Ability to maintain the confidentiality of Credit Union and member records at all times. Good knowledge of all Credit Union services. Ability to stand while working.


    Performance Standard:
    Ability to accurately process transactions, balance cash daily with minimal over/short situations. Good interpersonal relations and a cooperative and positive attitude towards members and staff. Ability to determine member needs and cross sell Cred To view full details and how to apply, please login or create a Job Seeker account
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