Experienced Tax Preparer - West Memphis, AR
5 days ago
Job summary
At Jackson Hewitt we provide an invaluable service in guiding our clients through the tax codes rules and processes with integrity quality and consistency This is something that the vast majority of taxpayers don t receive from DIY or other assisted providers We take pride in that The role you play is critical to our success and together we are Working Hard for the Hardest Working Americans This is our mission and it s a large part of why we work here Together we are highly passionate about what we do and how we can help our clients Doing taxes is much more than filling in some forms For most Americans their tax return is the biggest single financial event of the year and it can be quite an emotional experience That s where you come in We are here to ease their stress and provide expert customer service and tax knowledge Flexible Schedules Available Day shift Night shift Weekends Weekdays Full-time or Part-time Are you Looking to learn a new career and break into the tax industry Someone who has gaps in their work history or is looking to boost their skills resume Someone who has been out of the workforce over the last year while at home with family New to the workforce or with limited experience education but a willingness to learn Retired want continue make impact Without college diploma No problem Veteran military personnel transitioning from service Part of military family moves often deployments Recent college graduate current college student Stay-at-home parent needs flexible work schedule Gig worker looking add second income Bilingual Bilingual candidates encouraged apply What you ll do here As Seasonal Experienced Tax Preparer will be responsible providing expert guidance explaining preparing completing accurate tax-related forms clients including multiyear multistate year-end tax forms You also provide IRS audit support Complete E-filing provide printed copies returns review sign e-file these forms IRS state agencies Conduct face-to-face interviews with clients Generate business growth increase client retention offer additional products services Answer client calls via national call center routing system Answer related questions future planning timely fashion Collection processing payments ensuring timely deposits Marketing business generation efforts Support office priorities teamwork collaboration Mentor teammates providing guidance cases acting lead Position access regularly works sensitive confidential information requires working knowledge business Skills bring success 2+ seasons previous experience Experience individual trust partnership returns Passion extraordinary customer communication interpersonal skills Successful completion Jackson Hewitt Knowledge Assessment Experience working fast-paced environment Strong attention detail accuracy Bachelor degree accounting related field preferred Field Instructor Remote Support Call Center certification plus Tax planning audit support preferred PTIN Certification: Yes
Job description
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