Account Coordinator Bilingual French-English - Buffalo

Only for registered members Buffalo, United States

1 week ago

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Job summary

We re on the lookout for enthusiastic Account Coordinators Bilingual French English to join our amazing virtual team If you love helping people solving problems and keeping conversations upbeat this role is for you You ll be the friendly voice and inbox hero for our customers answering calls emails and guiding them with empathy and care From assisting with purchases and verifying orders to helping customers navigate online portals you ll make their experience smooth and stress free Plus you ll get to highlight the great benefits they have encourage them to stick around hello renewals and be that trusted go-to person who makes their day a little brighter

Responsibilities

  • Deliver professional empathetic customer support via phone email for a Home Auto Benefits Company
  • Assist with purchases order verification product service inquiries claims assistance
  • Provide technical support customer portals including login navigation assistance

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