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    Restaurant Host - Sacramento, California, United States - Cache Creek Casino Resort

    Cache Creek Casino Resort
    Cache Creek Casino Resort Sacramento, California, United States

    1 week ago

    Default job background
    Permanent
    Description
    & Requirements:

    Being a part of the Cache Creek team comes with amazing benefits:

    Great Pay

    Opportunities to Grow

    Gas Discounts

    Dental Insurance

    Life Insurance

    Paid Time Off (PTO)

    Recognition Program

    Free meals in our Employee Dining Room

    Weekly Paychecks

    Affordable Healthcare

    Medical Insurance

    Vision Care Insurance

    401k Savings Plan

    Tuition Reimbursement

    Employee Discounts

    Direct Deposit

    Summary

    Greet guests with in a prompt, courteous and professional manner and bids farewell upon departure. Follows all Cache Creek Casino and Departmental policies and procedures.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    Greets every guest in a prompt, friendly, courteous and professional manner

    Offers a cordial farewell and thanks guests for dining upon departure

    Communicates constantly with Servers, Assistant Servers and Management to ensure efficient operations

    Seats guests in a timely and efficient manner

    Creates accurate dinner reservations in the computer for guests either in person or over the phone

    Uses guest surname in a natural and discreet manner

    Seats all stations equitably assuring equal distribution of parties

    Keeps work area clean and neat

    Ensures floor is free of spills and debris at all times

    Knowledgeable of all Cache Creek Casino Resort outlets, special events, concerts and promotions

    Collects and inspects all menus, discarding all worn ones

    Updates and replaces menu inserts into menu covers

    Answers phone properly and promptly giving name of restaurant and identifying self

    Maintains familiarity with menu items and daily specials

    Ensures that tables are properly set

    Knowledgeable of all comp and coupon policies

    Assists with initial guest complaints and informs manager on duty, immediately

    Retrieves menus from all areas of restaurant as needed

    Circulates stations making sure guests are getting proper service and that all employees are in stations and being productive

    May assist Servers and Assistant Servers with bussing tables, seating guests, side work, and duties assigned by management.

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Qualifications


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Experience and/or Education


    Six months previous related experience in a fine dining or upscale restaurant or training; GED/High School Diploma; or equivalent combination of experience and education.

    Basic computer knowledge.

    Age Requirement

    Must be at least 21 years of age.

    Language Skills

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations with guests and other employees.

    Mathematical Skills

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

    Reasoning Ability

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.

    Certificates, Licenses, Registrations

    Cache Creek Casino Resort Tribal Gaming License.

    Physical Demands


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.


    While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms and talk or hear.

    The employee is frequently required to use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.

    Work Environment


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

    While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
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