- Be responsible for providing day-to-day oversight of the general operations of the team
- Works in cooperation with other supervisors, managers, and directors to provide leadership and guidance for HCS staff
- Have supervisory responsibilities
- Support all functions of the team
- Be responsible for support of daily operations including high-volume call center organization and support
- Support team data entry workflows
- Provide department administrative support
- Work on specialty projects
- Provide member facing training and support including but not limited to phone outreach and care coordination/navigation
- Serve as a mentor and role model
- Provide problem solving on day-to-day issues
- Promote team building that reflects the Providence mission and core values
- Washington
- Oregon
- California
- Texas
- Bachelor's Degree in a Health related field of study -OR- a combination of equivalent education and work experience
- 2+ years' experience with managed care services (Managed Care Services includes: Population Health Initiatives, Affordable Care Act, Coordinated Care Organizations, Accountable Care Organizations, Medicare and Medicaid regulations)
- Experience with development of innovative and focused partnerships and programs which challenge the norm to support an ever changing healthcare environment
- Experience in cost stewardship using lean principles or other means which increase effectiveness and cut waste
- Experience with the latest trends in health education and behavior change
- Demonstrated experience in project management, educational program development and implementation, and technology
- Required upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information
- Advanced degree
- Supervisory or lead experience
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Supervisor Healthcare Services Remote - Beaverton, United States - Providence Health & Services
Description
Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Providence Health Plan is calling a Supervisor Healthcare Services:
Required qualifications for this position include:
Preferred qualifications for this position include:
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.