Medical Assistant_Family Medicine_Fort Pierce
Only for registered members Fort Pierce, United States
2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES · Prepare patient for examination.Note brief history or the reason for the visit in the patient's chart/EMR system · Take and record height, weight, and blood pressure, pulse rate, respiration, · Assist the clinical staff in completing exam ...
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Prepare patient for examination.
- Note brief history or the reason for the visit in the patient's chart/EMR system
- Take and record height, weight, and blood pressure, pulse rate, respiration,
- Assist the clinical staff in completing examination procedures as instructed.
- Administer medications and injections as ordered.
- Follow Universal Precautions to protect self and patients.
- Assist the medical staff in patient education and family planning and counseling.
- Stock exam rooms with supplies
- Perform CLIA waived testing
- Under the direction of the provider in charge, takes responsibility of medical supplies and cleaning of the medical instruments and equipment.
- Obtain Laboratory samples and complete paperwork as ordered by the provider
- Any other duties or responsibilities the clinical staff may assign from time to time and when the need arises.
- Enter data, documents and performs procedures.
- Physician orders are correctly entered using electronic information/data systems.
- Information related to procedures, injections, allergy skin tests, collection date and times is documented correctly and in accordance with departmental policy.
- Patient medications are correctly documented and updated as needed.
- Completely fill out office forms (i.e. referral forms) when necessary.
- Complete vaccine logs/forms
- Interpret for the clinical staff when necessary, "Spanish/English."
- Provide a high standard of customer service maintains workflow and resolves problems.
- A professional demeanor is maintained at all times with patients, patient families, co-workers and other healthcare professionals.
- Problems are resolved using appropriate resources and in accordance with departmental guidelines.
- Unresolved problems are clearly communicated to the supervisor in a timely manner.
- Workflow is maintained in accordance with departmental standards.
- Ability to relate to the public regardless of racial, ethnic and economic status.
- Demonstrate knowledge of quality, safety and compliance.
- All samples are handled according to safety protocols.
- Data for Quality Assurance is submitted to supervisor in a timely manner.
- OSHA Compliance regulations are adhered to at all times.
- Perform area-specific support/clinical activities.
- Accuracy and quality are maintained for activities.
- Specific support functions are handled in an organized and timely fashion.
- Deadlines for activities are met.
- Specific support functions are handled in accordance with departmental policies and procedures.
ORGANIZATIONAL DUTIES
- Communicate appropriately using good interpersonal skills.
- Positive, professional demeanor is projected through verbal and non-verbal communications.
- Information for patients and staff is delivered in a manner that is supportive, timely and understandable
- Interpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Relations Services.
- Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
- Ideas and suggestions are clearly communicated.
- Clarification of communication is requested when appropriate.
- Serve, manage and support internal and external customers.
- Privacy is maintained at all times for patient and employee information.
- Actions are initiated to meet or exceed customer/co-worker expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with - Is there anything else I can do for you?).
- Appropriate resources throughout the Organization are used consistently to meet customer needs.
- Relationships with staff in other work areas are fostered to meet internal and external customer needs.
- Positive working relationships with peers, management and customers are maintained at all times.
- Organizational Mission and Values of Respect, Integrity, Stewardship and Excellence are evident in behaviors.
- Participate in performance improvement activities.
- Participation in Performance Improvement activities and initiatives is on-going.
- Initiative is demonstrated to proactively diagnose and resolve problems.
- Change is met with positive, supportive behavior.
- Participate as a team member and is accountable for own work responsibilities.
- Time off is scheduled to avoid disrupting workflow.
- Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics.
- Productive work habits are consistently displayed.
- Accountability for actions and decisions is demonstrated in daily work.
- Feedback is solicited and accepted in a positive manner.
- Constructive input is offered to support the work unit.
Location
Fort Pierce, Florida
Department
Clinical (MA, Phlebotomist)
Employment Type
Full-Time
Minimum Experience
Entry-level
Compensation
16.00