Customer Service Representative (CSR) | Riverdale, NJ | 45K–60K + Benefits - NJ- Riverdale, New Jersey, United States

Only for registered members NJ- Riverdale, New Jersey, United States

18 hours ago

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Efficient Air Service is hiring a Customer Service Representative (CSR) in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit. · This isn't just answering phones - you'll be th ...
Job description

Efficient Air Service is hiring a Customer Service Representative (CSR) in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit.

This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success.

What You'll Do

  • Answer incoming calls and provide friendly customer support
  • Schedule service appointments quickly and accurately
  • Enter and update customer information in our system
  • Communicate with technicians to ensure smooth scheduling
  • Resolve customer concerns with empathy and professionalism
  • What We're Looking For

    Must-Have:

  • High school diploma or equivalent
  • Strong communication and phone skills
  • Proficiency with Microsoft Office (Outlook, Word, Excel)
  • Organized, detail-oriented, and dependable
  • Positive attitude and willingness to learn
  • Nice-to-Have:

  • Customer service or call center experience
  • Experience in HVAC, home services, or retail sales
  • Familiarity with ServiceTitan or similar software
  • Compensation & Benefits

  • $45,000–$60,000 annual earning potential
  • Health, and life insurance
  • Paid time off and 401(k) with company match
  • Year-round job stability
  • Career growth opportunities with training provided
  • About Us

    Since 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values-excellence, integrity, service, and trust-guide everything we do.

    Take the Next Step

    Ready to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career



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