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    Cage Shift Supervisor - Sparks, United States - Rail City Casino

    Rail City Casino
    Rail City Casino Sparks, United States

    4 weeks ago

    Default job background
    Description

    Directs and supervises the operations of the Cage department during the assigned shift.

    Requirements

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Maintains accurate accountability for all funds assigned.
    • Handles customer complaints.
    • Ensures all Cage Cashiers are following proper policy and procedures as stipulated by the casino and by the Cage department.
    • Tracks and investigates all overages and shortages.
    • Works with other department managers and supervisors on a regular basis to ensure enforcement and adherence to company policies and procedures, as well as, to ensure compliance to the policies of local, state, and federal regulations.
    • Carries out supervisory responsibilities in a timely, fair, and objective manner.
    • Servicing all casino departments.
    • Servicing and supervising front line cashiers.
    • Key control.
    • Thorough knowledge, understanding and implementation of Reg. 6-A.
    • Trains employees.
    • Aware of all promotions (i.e., redemption procedures/limitations/restrictions, etc.).
    • Ensures that all business surfaces (i.e., counter-top) are cleaned during shift.
    • Cashing checks - servicing customers. Safe keeping.
    • Answering phones with greeting and name.
    • Knowledge of Soft Count
    • Keno fills.
    • Jackpots and fills.
    • Additional duties, assignments or priorities as directed by Management.
    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As needed, reasonable accommodations may be made to assist the employee in performing the essential functions.

    Must be at least 21 years of age.

    Must have a Nevada Gaming Registration.

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