Project Manager - Greensboro, United States - Diverse Lynx

Diverse Lynx Greensboro, United States

4 days ago

Description

Manage the product implementation of existing clients adding newbusiness or modifying current business
Responsible for client outreach to "kick off" theproduct implementation/migration process
Present project plan to client on product modules to be implementedper signed contract
Set client expectations and define scope of product migrationactivities
Responsible to educate client on best practices and guide themthrough the product migration phase
Manage all communication with the client including conductingmeetings and conference calls
Must be responsible for the coordination, communication and accuratereporting of all migration related activities under the supervision ofProgram Manager
Facilitates training needs, schedules client training and reports ontraining completed
Ability to manage multiple projects concurrently with aggressivetimeframes
Complete projects within set timelines while mitigating risks thatcould cause the project to delay.
Manage detailed work plans, schedules and client status reports.
Responsible for tracking and managing client product migrationdeliverables
Responsible for gathering client requirements and collaborating withinternal departments to resolve issues related to the client productmigration
Ensure successful hand-off to client services group for on-goingsupport post product migration
Collaborate with internal departments to resolve client questionsand issues during product migration
Responsible for keeping the project on track and in scope,anticipating and assessing project issues
Responsible for developing resolutions working with the team andmanagement, to meet productivity, quality, and client-satisfaction goal

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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