Secretary I - Lake Success, NY

Job Summary

Responsibilities

• Schedules appointments for visits treatments and procedures.
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• Reviews appointment confirmation responses manages waitlists communicates with patients on upcoming scheduled visits instructions preparation forms obtains authorizations services as needed answers calls takes messages addresses questions routes messages appropriate contact clear timely manner handles faxes mail prepares standard letters forms needed follows up physician outstanding messages related patient care answers patient questions ensures understanding satisfaction refers them senior level staff maintains confidentiality matters privileged refers all questions queries related medical diagnosis treatment RN provider refers surgical infusion scheduling senior medical secretary prepares routine memoranda letters labels manuscripts correspondence documents reviews work accuracy completeness receives prescription refill requests locates requested prescription EMR tasks RN LPN Provider evaluates sets processes renewal communicates pharmacies patients clarifies prescription concerns demographic insurance status information refers question related prescription information RN LPN Provider initiates follows-up pre-authorizations appeals arranges peer-peer communication require responsible Patient Referral Authorization work queues obtains documents referrals EPIC collaborates NYU Langone sites seamless continuation care remains current best practices policies protocols workflow updates FOCUS trainings job-related tasks maintains cleanliness personal patient space waiting areas restocks supplies as need communicates patients providing scheduling instructions clarification updates status changes answering related questions upcoming appointments procedures assists completion special projects reports activities ensures requested related information accurate complete brings problems supervisor attention performs other duties assigned providers supervisors.
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Job description