Customer Master Data Coordinator - Winnetka - Medline Industries - Transportation & Operations

    Medline Industries - Transportation & Operations
    Medline Industries - Transportation & Operations Winnetka

    1 week ago

    Description

    Job Summary

    The following information provides an overview of the skills, qualities, and qualifications needed for this role.
    The Customer Master Data Coordinator is a business-critical role responsible for the accuracy, consistency, and governance of customer data across the enterprise. This position directly impacts revenue recognition, regulatory compliance, customer experience, and executive decision-making.
    You will serve as the authoritative owner of customer master data, ensuring a single source of truth across systems and functions. Your decisions and recommendations will shape how customer data is defined, governed, and used making this role essential to operational stability and execution.

    Job Description

    Why This Role Is Critical

    • Customer master data underpins billing, forecasting, compliance, reporting, and customer experience

    • Inaccurate or inconsistent master data creates financial risk, operational friction, and strategic blind spots

    • Leaders rely on the integrity of customer master data to make high-impact decisions across sales, finance, supply chain, and customer operations

    • This role safeguards the organization's ability to scale without data chaos

    Key Responsibilities

    • Own and maintain the customer master data domain, including definitions, hierarchies, attributes, and governance standards

    • Act as the final authority on customer data structure, quality rules, and resolution of data conflicts

    • Design, implement, and enforce data governance policies to ensure consistency across all systems and teams

    • Partner with Sales, Finance, Legal, IT, and Operations to align customer data with business and regulatory requirements

    • Monitor, analyze, and resolve data quality issues, proactively identifying root causes and systemic risks

    • Lead data cleansing, enrichment, and deduplication efforts that directly improve downstream reporting and operations

    • Support system implementations, integrations, and migrations by defining customer master data requirements

    • Develop and maintain data quality metrics and reporting used by leadership to assess operational health

    Decision-Making Authority & Impact

    • Determine how customer entities are defined, structured, and classified across the organization

    • Approve or reject changes to customer master data based on governance standards and business impact

    • Recommend process and system changes to reduce risk and improve data integrity

    • Escalate and resolve cross-functional data issues that impact revenue, compliance, or customer trust

    • Influence how customer data is used in financial reporting, analytics, and strategic planning

    Required Qualifications

    • 2+ years of experience in master data management, data governance, or enterprise data analysis

    • Strong understanding of customer data domains and their downstream impact (billing, reporting, compliance)

    • Experience working with ERP, CRM, or MDM systems

    • Strong analytical skills with the ability to evaluate risk and make defensible data decisions

    • Proven ability to influence stakeholders and enforce standards across functions

    Preferred Qualifications

    • Experience with MDM tools or data governance platforms

    • Familiarity with data privacy, regulatory, or audit requirements

    • Experience supporting large-scale system implementations or data migrations

    • SQL or data querying experience

    Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    The anticipated salary range for this position:

    $ $31.50 Hourly

    The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

    Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

    We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

    Medline Industries, LP is an equal opportunity employer. xhuatnn Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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