Assistant General Manager - Charlottesville, VA, United States - Anheuser-Busch Careers

Description

The Assistant General Manager (AGM) will focus on the coordination and oversight of the day-to-day operations, overseeing staff, floor managers and supervisors.

Where the General Manager (GM) is accountable for broad oversight and performance, the AGM is accountable for tactical execution.

The AGM is responsible for the following:

performance management, food quality in collaboration with the sous chef/kitchen manager, executing events & promotions on-site, customer satisfaction/experience, loyalty programs & marketing initiatives, and cleanliness/sanitation.

This position requires the ability to lead and manage a large staff effectively and efficiently in a fast-paced restaurant/pub environment.

Provides consistent, perfected product and customer service and manages operations with passion, integrity, and knowledge and continually improves proficiency, knowledge, and morale of all employees.

Directly manages all front of house employees and operations through constructive feedback, quarterly reviews, & performance management.
Assists in the hiring, supervision, development and, when necessary, termination of employees in consultation with human resources.
Fully understands and adheres to all federal, state, and local regulations pertaining to health and safety.
Work in collaboration with Sous Chef/Kitchen Manager on quality of food and menu execution oversight.
Manages schedule and leave requests for FOH.
Ensure payroll is correctly completed bi-weekly & completes PTO tracker for FOH.
Control cash and other receipts by abiding to all company policies and procedures.
Manage/delegate all inventories for FOH.
Manage all vendor relations, including wholesalers, maintenance vendors, musicians, etc.
Manage all relevant paperwork in a timely manner: permits, licenses, reports, forms, invoices, etc.

Develop & execute weekly/monthly/quarterly programs or events, including but not limited to: booking music, trivia, bingo, college nights, karaoke, game days, commercial events, etc.

Coordinate & execute private events
Quickly responds to guests' feedback and complaints.
Make sure that employees are properly trained so that cleanliness, safety and sanitation standards are consistently achieved.

Bachelor's degree preferred, but not required.

At least 2 years' experience in a supervisory/management role directly managing people and at least 4 years' experience of food & beverage, restaurant and/or hospitality.

Conducts work in a standing (more than half of one shift; Requires frequent operations of a variety of office machines.
Ability to manage people in a high-stress, fast-paced, ever changing working environment.
Basic to Intermediate level proficiency in office-related software.
Flexible paid time off
~ Medical, dental & vision insurance available immediately
~ Employer paid short term disability
~BEER

#