Relationship Banker I - Hattiesburg
3 weeks ago
Job description
Overview
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.
Responsibilities
- Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
- Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
- Deliver exceptional customer experience that follows Trustmark's service standards.
- Continually safeguard the bank's assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).
- Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
- Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
- Making outreach calls to customers and/or prospects.
- Comply with the bank's guidelines, policies, procedures, and standards of performance.
- Perform additional duties as assigned.
Qualifications
- High school diploma or GED
- One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
- Able to use basic math concepts and can handle routine transactions and close out the cash drawer
- Exceptional customer service skills with the ability to learn and communicate Trustmark products
- Pass appropriate assessment tests related to customer service and math skills
- Able to meet sales goals in a retail environment
- Basic computer skills and the ability to learn internal technology systems to perform work tasks
- Strong interpersonal and communication skills both verbal and written
- Time management skills
- Detail-oriented with a focus on quality and accuracy
- Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis
Preferred:
- Experience in maintaining and balancing a cash drawer
Physical Requirements/Working Conditions:
Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment
Similar jobs
To be responsible for the overall management of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities. · ...
1 month ago
To be responsible for the overall management of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales service lending activities. · ...
1 month ago
Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, loyalty, and financial well-being. · ...
2 weeks ago
Identify customer needs and match them with the appropriate bank products and services to enhance current or prospective customer satisfaction loyalty financial well-being. Utilize proactive sales/service efforts coupled recognition referral opportunities deepen customer relation ...
2 weeks ago
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience... · Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs. · ...
3 days ago
We believe in offering performance-driven individuals a place where they can build a career. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. · At Regions, the Relationship Banker I ...
3 days ago
This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development and upward mobility. · Provides a consistent optimal customer experience ...
1 week ago
This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. · Provides a consistent optimal customer experienc ...
1 week ago
· ...
3 days ago
Job summary · At Regions, · the Relationship Banker I is responsible for providing an exceptional customer experience. ...
1 week ago
We believe associates deserve more than just a job. At Regions, we believe in offering performance-driven individuals a place where they can build a career. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, · High Schoo ...
1 week ago
The Relationship Banker I is responsible for providing an exceptional customer experience and contributing to improving the financial wellness of customers. The role creates meaningful personal connections with customers while processing transactions and assists in resolving end- ...
3 days ago
Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs. Develops relationships with customers and educates them on standard consumer products and digital solutions. · ...
1 week ago
At Regions, the Senior Small Business Relationship Banker is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs... · ...
1 month ago
We offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. · ...
4 days ago
This position provides an exceptional customer experience on the cash line while handling customers' transactional needs such as deposits withdrawals payments and other typical teller transactions. · Develops relationships with customers remaining well-informed about the customer ...
1 week ago
This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. · ...
1 week ago
At Regions the Relationship Banker I is responsible for providing an exceptional customer experience both on the cash line and on the phone and contributing to improving the financial wellness of our customers. · ...
1 week ago
At Regions bank we are looking for candidates who want to start their career as relationship bankers providing an exceptional customer experience while processing transactions identifying ways to meet customer needs assisted in resolving end to end customer service inquiries. · ...
1 week ago
+Achieve individual and branch targets by identifying customer needs · +Work with small business customers to acquire new ones · +Provide advanced level guidance on Regions' solutions for small businessesAchieves individual and branch targets · Conducts outbound phone calls to ex ...
3 weeks ago