Knowledge Management Specialist - Columbus, United States - National General Insurance

Description

Job Description

**** Please Note this is not an Information Technology role. *****

Job Summary:

The Business Process Consultant I understand and is able to apply more complex leveled consulting methodology. Responsible for supporting the implementation of consulting projects through in-depth research, data analysis and recommends potential solutions. May also lead simple projects or process design efforts.

Key Responsibilities:

• Demonstrates understanding of business unit and/or industry systems, processes and requirements
• Identifies what additional information is needed through research
• Develops understanding of competition/industry practices through various means to aide in decision making
• Gathers and analyzes business and stakeholder requirements, as well as collecting and analyzing process data to initiate, develop and recommend business practices and procedures
• Applies appropriate methodology with a moderate level of guidance and direction where appropriate
• Considers broad policies and professional standards when making recommendations about business practices regarding current projects that will simplify, automate, streamline business processes that will improve business outcomes
• May lead projects and program execution of low complexity to support business unit objectives to ensures successful completion of projects
• Analyzes information from a variety of sources and understands when to escalate matters of business risk that could put a project in jeopardy
• Writes and implements business plans for processes specific to business unit

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

• Bachelor's Degree or equivalent experience
• 2 or more years of related experience

Certificates, Licenses, Registrations

• Consulting certifications (i.e. BPM, Six Sigma, ASQ) not required but preferred

Functional Skills

• Insurance industry knowledge
• Problem solving and decision-making skills
• Good communication skills

National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $45,000 - $60,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at