Risk Analyst - Atlanta

Only for registered members Atlanta, United States

3 weeks ago

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Job summary

Risk Analyst position at Dexian in Atlanta to manage complex inbound inquiries and perform investigations into merchant accounts.


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Responsibilities

  • Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
  • Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
  • Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional resolution-based experiences.

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