Risk Analyst - Atlanta
3 weeks ago

Job summary
Risk Analyst position at Dexian in Atlanta to manage complex inbound inquiries and perform investigations into merchant accounts.
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Responsibilities
- Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
- Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
- Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional resolution-based experiences.
Job description
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