IT Service Desk - Frederick
1 week ago

Job summary
We are looking for an IT Service Desk & Operations Manager to lead and evolve our enterprise Service Desk function across multiple business units.We're looking for someone who will be responsible for service delivery, operational performance, team leadership and continuous improvement,
helping transform the Service Desk into a proactive user-focused operation that scales with the business
- A Service Desk that is proactive reliable and trusted by the business
- A motivated engaged team that grows alongside the organization
- Processes tools that scale efficiently as Sterling continues to expand
Job description
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