- At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
- Must have a valid drivers license for the applicable state.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Maintain a friendly and warm demeanor at all times.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Establish and maintain good communications and teamwork with fellow associate and other departments within the hotel (set example for other associates be a team leader).
- Monitor all VIP and special guest requests as well as being familiar with all in-house groups.
- Fully comprehend and execute all relevant phases of the front desk computer system and checklist.
- Be familiar with P.M.S. system used in the hotel.
- Monitor and follow up on all servers/baristas/bartenders cash overages and shortages (as applicable by hotel).
- Follow and enforce all Aimbridge Hospitality policies.
- Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
- Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
- Assist food and beverage department front desk operations and housekeeping department based on volume and need (as applicable by hotel).
- Assist in training of new hires and current associates on a regular basis.
- Assist the FOM in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
- Be familiar with emergency procedures and able to react to emergency situations by knowing locations of fire extinguishers and exits.
- Assist in monthly inventories and reconciliations.
- Immediately follow up on accidents problems or guest complaints in the food and beverage department as well as the front desk.
- Answer all guest inquiries in a timely and professional manner.
- Help maintain productivity levels at or above budgeted standards.
- Perform other duties and/or attend meetings or trainings as required by management.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
-
Operations Supervisor
2 weeks ago
Domain Sunnyvale Sunnyvale, United StatesJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
1 week ago
AC Sunnyvale Sunnyvale, United StatesJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
4 days ago
Bowlero Cupertino, United StatesOverview: · Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help overs ...
-
Operations Supervisor
10 hours ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
1 week ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
5 days ago
DHL University Park, United StatesQuality, Safety, and Training Supervisor · Are you ready to join the Logistics Company for the World? DHL Supply Chain is seeking a dedicated and motivated individual to join our team as a Quality, Safety, and Training Supervisor. By becoming a part of DHL, you will contribute to ...
-
Operation Supervisor
2 weeks ago
Terra Garden Fremont, United StatesProduce Company is looking for a full-time, experienced Operations Supervisor. · As a Fresh Produce Operations Supervisor, you will play a pivotal role in ensuring the punctual and efficient delivery of our top-tier produce offerings to our valued customers. Your responsibilities ...
-
Operations Supervisor
3 weeks ago
ALOM Technologies Fremont, United StatesAre you a quality-obsessed operations leader who excels in leading a high-performing team in a high-volume manufacturing and distribution environment? Can you balance the need for high productivity in a complex environment with a compassionate and inclusive leadership style? If s ...
-
Operations Supervisor
3 weeks ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
3 weeks ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
3 weeks ago
AC Sunnyvale Sunnyvale, United StatesJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction a ...
-
Operations Supervisor
2 weeks ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
3 weeks ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
3 weeks ago
Corporate Inn Sunnyvale Sunnyvale, United StatesJob Summary: · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction a ...
-
Operations Supervisor
5 days ago
Aimbridge Hospitality Sunnyvale, United StatesJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction an ...
-
Operations Supervisor
3 weeks ago
Corporate Inn Sunnyvale Sunnyvale, United States Full timeJob Summary · The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and ...
-
Operations Supervisor
1 day ago
Republic Services Milpitas, United States Full timeABOUT THE COMPANY · Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leadi ...
-
Operations Supervisor
1 week ago
Fremont Bancorporation San Jose, United StatesTitle: Operations Supervisor · Location: San Jose, CA · Hiring salary range: $ $37.07 per hour · Eligible for Sign-On Bonus: Yes · Fremont Bank founded in 1964, is one of the oldest independentlyowned banks in the Bay Area and is one of the top rated mid-tier banks in thenation ...
-
Operations Supervisor
21 hours ago
Republic Services Milpitas, United StatesABOUT THE COMPANY · Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.Our industry-leading ...
-
AVT Operations Supervisor
3 weeks ago
InsideHigherEd Palo Alto, United StatesAVT Operations Supervisor Business Affairs: University IT (UIT), Stanford, California, United StatesNew Information Technology Services 13 hours ago Post Date 103232 Requisition #The Audio-Visual OPS Supervisor reports into the Stanford University IT Infrastructure AV Techn ...
Operations Supervisor - Sunnyvale, United States - Domain Sunnyvale
Description
Job Summary:
The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating departments. The Operations Supervisor may function to support a number of areas at the property including: Housekeeping F&B Front Office and Banquets (as applicable by hotel). Other duties may be assigned as required by the business demand.
Responsibilities:QUALIFICATIONS:
JOB RESPONSIBILITIES:
Our Hotel
Tucked away in the heart of the tech world, The Domain Hotel welcomes guests with a bustling vibe inspired by the culture of nearby startups. In addition to boasting an impressive location that makes our property ideal for business and leisure travelers alike, The Domain Hotel offers comfortable accommodations that feature modern amenities to meet the needs of today's travelers.
Because our Sunnyvale, CA hotel is just moments away from Google, Apple, and Yahoo, guests will find inspiration within easy reach. Visitors will find everything they need and some extras at our boutique Sunnyvale hotel near Mountain View, CA.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
USD $19.32/Hr.
Compensation Mid:
USD $24.16/Hr.
Compensation Max:
USD $28.99/Hr.