Brand Ambassador - Grand Prairie, TX

Job summary

Qualifications

Sales Achievement

• Cultivate new existing client relationships through exceptional service developing a clienteling plan for their clients prospects Consistently accurately capture client data for relationship building effectively utilizing tools available Build lasting relationships with customers delivering first call resolution taking ownership every scenario Display strong selling negotiating skills overcoming objections asking probing questions closing sales gaining understanding of client needs motivations Acting as referent providing recommendations exceptional customer experience
• A passionate assist whether with clients internal partners developing teams Developing promoting communicating empathy clients partners Ability handle highly sensitive situations Strong understanding formal informal etiquette manners Organized efficient day-to-day operations Self-sufficient proactive positive attitude colleagues clients team player Currently sponsoring work visas Applicants must have valid authorization employment USA Richemont offers generous compensation benefits eligible employees Only candidates selected further consideration contacted More than job its experience If interested joining influential growth Maison care no compromise drive succeed then hesitate enter creative universe Van Cleef & Arpels By joining Maison you will part nurturing team focused excellence developmentFull-time Position:This role will be based within our Client Relations Center located Grand Prairie TX
  • We are seeking experienced professionals who possess excellent communication interpersonal skills to join our dynamic fast-paced environment We encourage individuals apply if they are motivated driven goal-oriented results-focused individuals looking grow develop career long-term commitment success We welcome applicants from diverse backgrounds experiences cultures We strive create inclusive workplace where everyone feels valued respected empowered contribute organization success Job Summary Role Overview The Brand Ambassador is voice Van Cleef & Arpels our clients he she builds maintains strong relationships them while advising phone web-based channels responsible upholding excellent level support developing sales Aside being expert advisor our clients you apply commercial sense identify opportunities develop portfolio maintain interest engagement highest level As specialist Maison deliver expert knowledge products communications advertising program providing highest quality service satisfaction Job Responsibilities Primary Duties Drive sales professional courteous interactions Handle inbound calls greet customers timely professional engaging manner Comfort outbound calls continue relationships Provide written responses inquiries email chat social media meeting service expectations conversation Process merchandise orders initiated phone website involving great deal data entry Stay abreast launches campaigns internal processes answer wide variety customer inquiries product availability characteristics service other inquiries Partner VCA Boutique network referrals requests ensure highest level experience Assist special projects needed testing initiatives supporting CRC operations boutique network outbound initiatives Client Relationship Management Consistently seek new product knowledge act expert Maison Cultivate new existing relationships exceptional service developing plan their prospects Consistently accurately capture data relationship building effectively utilizing tools available Build lasting relationships customers delivering resolution taking ownership scenario Sales Achievement Display selling negotiating skills overcome objections asking probing questions closing sales gaining understanding qualifications Qualifications Education Bachelor's degree preferred but not required especially Fashion Retail related field Required Experience 3+ years contact center/customer service environment/retail equivalent combination education experience comparable knowledge abilities acquired Technical Skills/Abilities Experience eCommerce luxury retail sector preferred Fashion Jewelry etc Must display high maturity poise sound business judgement work luxury exceptionally demanding Clients Ability quickly absorb extensive information brands history product offerings communications advertising program Technology Confidence technical agility learn multiple applications systems ability multi-task daily basis between those tools Proficiency Microsoft Office Experience Salesforce CRM comparable email chat management tools plus Additional Preferred Abilities Include SAP knowledge Social media comfort virtual video-based interactionssales Cultural intelligence languages plus Knowledge high-end jewelry timepieces gemstones Personal Skills Flexible availability work hours operation Monday Friday EST Saturdays Sundays EST Hours subject change Flexibility travel required Excellent verbal written communication Computer literacy Keyboarding least wpm Client-focused Passion assist whether with internal partners teams Developing promoting communicating empathy partners Handling highly sensitive situations Understanding formal informal etiquette manners Organized efficient day-to-day operations Self-sufficient proactive positive attitude colleagues team player Currently sponsoring visas Applicants must have valid authorization employment USA Richemont offers generous compensation benefits eligible employees Only candidates selected further consideration contacted More than job its experiencelif Interested joining influential growth Maision care no compromise drive succeed then do not hesitate enter creative universer Vancle&Arpelsee By joining Monsieaouwill be part nurturing teamefocused excelenceand deveopment

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    Job description

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