Attorney - Oregon, United States - LHH

Description

Currently we are sourcing candidates who are licensed and in good standing and are looking for a remote project. This project is slated to last one year, and pays $32/hour. If you are interested please forward me your resume today CARLY..COM

Position Summary Project Attorneys/Specialists ensure their assigned tasks are handled timely and in line with the provided directions and expected results. Ensures that consumer-facing discussions are effective and handled with empathy. This position requires collaboration and coordination with internal teams, project managers, and clients. Attention to quality assurance and meeting client deadlines and deliverables are other key elements of the role. Project Attorneys/Specialists will communicate with clients in a professional manner and demonstrate a client-focused ethos. This role is expected to be an escalation route to review consumer facing inquiries or issues that cannot be resolved by standardized processes.

Job Responsibilities

• Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence.

• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required

• Work effectively in a highly collaborative environment with a variety of business partners

• Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project

• Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution

MUST SIT IN THE PORTLAND METRO