Relationship Manager - Delhi
2 days ago

Job description
Company Description
ICICI Home Finance Company Limited (ICICI HFC) is a rapidly growing home finance company committed to fulfilling the dream of homeownership for individuals and families.
In addition to home loans, ICICI HFC offers financial services like Fixed Deposits and Loans Against Property to support financial planning.
With a presence in over 200 branches, ICICI HFC ensures personalized support and guidance through dedicated local experts who address the unique needs of every customer.
The company aims to make home financing accessible and seamless for all.Role Description
This is a full-time on-site role for a Relationship Manager - Collections based in Delhi, OH. The role involves actively managing and improving customer relationships by addressing repayment challenges and ensuring timely collection of dues.
The Relationship Manager will engage directly with clients to resolve payment issues, negotiate payment plans, and ensure compliance with company guidelines.
Maintaining detailed records of collection and client interactions, as well as achieving assigned monthly targets, will be essential day-to-day responsibilities.
QualificationsProficiency in customer relationship management, client communication, and negotiation skills
Strong problem-solving skills and ability to manage challenging customer interactions
Knowledge of collections processes and familiarity with loan repayment practices
Basic financial knowledge and understanding of debt management techniques
Ability to work independently, meet targets, and adhere to company compliance standards
Graduate degree in finance, business administration, or a related field is preferred
Prior experience in collections or a similar field is advantageous
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