Client Advocate - Columbia, United States - TM Floyd and Company

Description

We're looking for a Client Advocate for an onsite role in Columbia, SC. If you're looking for a new opportunity, apply today

Key Responsibilities:

• Support internal and external customer business needs
• Act as liaison between clients and the IS organization, providing business direction to systems and programming areas on work efforts
• Support clients through production issues that may be encountered

Skills & Qualifications:

• Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
• 5 years of experience in IT, encompassing client relationship management, IS marketing, and expertise in process and product improvement
• Experience with:
  • ITIL process/ServiceNow
  • Microsoft Office (Word, Excel)

Education/Certifications:

• Bachelor's degree or 4 years of job-related work experience OR 2 years of job-related experience plus an associate degree in any major

Location: Onsite role in Columbia, SC.
This job is primarily an onsite role. You will be required to work at an onsite location. This position may allow up to 50% remote work.

The salary range for this position is $60,000 - $75,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.

, Client Advocate

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details

TM Floyd & Company participates in E-VERIFY
AAP, EEO