Senior Systems Administrator - Pittsburgh, United States - CoSM

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    Description
    Cosm is a global technology company that brings experiences to life in immersive environments.

    We help our partners create spaces and content that blur the lines of real and virtual across three primary markets:
    Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology.

    Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm.

    Innovation is in our DNA.

    Summary:


    The Senior Systems Administrator is responsible for ensuring that Cosm's storage, network, and server infrastructure are well-engineered, maintained, and operated reliably.

    This position will provide hands-on administration, maintenance, and operations support for all the organization's critical systems (local and cloud) and employee workstations.


    C360, a Cosm company, delivers immersive video solutions that integrate with major broadcasters and digital partners, including the biggest sports media companies and leagues and various governmental agencies and initiatives.

    Under the Cosm umbrella, C360 continues to get fans closer to the action than ever before by propelling innovation in immersive video workflows forward through its cloud-based software solutions and expertise in camera systems and computer vision.


    Responsibilities:
    Administration of storage, network, and virtual infrastructure and core services (AD, DNS, DHCP, Deployment, Imaging, Updates, etc.)
    System imaging, patching, OS hardening, software lifecycle, and upgrades across servers, employee workstations, and CCUs (Camera Control Units)
    Perform regular systems and security monitoring, deploying and managing tools to ensure that we are proactive and not reactive
    Participate in employee onboarding/offboarding at the Pittsburgh, PA location and assist end users with Day-1 IT questions
    Data lifecycle management from ingest to archive and unarchive, as needed
    Create and maintain documentation for all assigned projects ex: as-built and network diagrams
    Update all project information and tracking in the company IT service management platform
    Provide Tier 2 support assistance with multi-site ticket escalations and incident resolution that may include on-call rotation
    This position may occasionally require working nights and/or weekends due to regular system maintenance, deployments, and emergencies.

    Experience:
    Minimum of 5 years working as a Systems Administrator or similar functional role
    Minimum of 7 years overall IT experience
    Fundamental understanding of networking concepts, protocols, and models
    Intermediate to advanced understanding of enterprise tier storage systems and file protocols
    Intermediate to advanced understanding of hyper-converged virtual infrastructure
    System building, configuration, imaging and deployment
    Expert knowledge of Windows, Mac, and Linux operating systems
    Comfortable working in a terminal/shell/command line environment
    Familiarity with task automation and scripting (Powershell, Bash, Python, etc)
    Experience with Apple endpoint management (ex Apple Business Manager, Device Enrollment, Filewave, JAMF Pro, etc)
    Expert level knowledge of Windows imaging, software deployment, and endpoint management (ex WDS, WSUS, SCCM/ECM, Intune etc)
    Expert level knowledge of configuration management systems (Ansible preferred)
    Familiarity with network configuration management (ex Cisco Prime, Arista Cloudvision, etc)
    Familiarity with system monitoring platforms (ex LogicMonitor, Grafana, etc)
    Familiarity with AWS services (ex S3, EC2, VPC, etc)
    Strong organizational skills and the ability to manage time effectively and prioritize workload
    Detailed, methodical approach to troubleshooting and problem solving
    Comfortable switching between solo and collaborative tasks and projects
    Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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