- Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department.
- Scheduling of activities, including patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties.
- Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals.
- Collecting copays and point of service paperwork when working in front desk role.
- Provides patient support for the MyChart EMR System.
- Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time.
- Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
- Complies with Medicare/Medicaid and other insurance rules and regulations.
- Completes MSPQ as required for admission.
- Responsible for check in/out and phone reception as needed.
- Provides physician to physician consultation services to community referring clinicians and non-health system clinicians.
- Will float to centralized scheduling environment or other practices with critical staffing levels as needed and delegated by management.
- Will provide phone and web-based support for Marketing SEM campaigns, event registration, Partners In Care members as directed by management.
- Confirming patients' language preferences as you assist them.
- Communicates in patients' native language accurately with patients/family members in a wide variety of settings.
- Provides assistance in English and Spanish for taking calls, answering patients inquiries, completing documents, documenting insurance and demographic information, solving customer issues and reporting to manager.
- Responsible for other duties or projects as assigned by management.
- High School Diploma/GED
- One (1) year direct customer service in health care setting or contact center environment
- Knowledge of medical terminology.
- Working knowledge of EPIC or other patient/customer database
- Ability to apply C-I-CARE to work
-
OAM Scheduling Associate
1 week ago
The University of Kansas Health System Overland Park, United StatesPosition TitleOAM Scheduling Associate - Pediatrics - BilingualIndian Creek 10740Position Summary / Career Interest:The OAM (Office of Access Management) Call Center Associate assists patients with scheduling appointments and insurance registration with The University of Kansas H ...
-
Medical Scribe
3 days ago
Vision Integrated Partners (Midwest) Shawnee Mission, United States:At *Heart of America Eye Care*, we have an amazing job opportunity for an *Ophthalmic Medical Scribe**. *The primary goal is to increase the efficiency and productivity of the physician in the clinic setting. As a scribe, you must be able to anticipate physician needs, communica ...
-
Omnichannel Associate
1 day ago
JC Penney Overland Park, United StatesOmnichannel Associate - Oak Park Shopg Cntr · Location: Overland Park, KS, United States - Oak Park Shopg Cntr 11801 W 95th St · Job ID: · Store Hourly Positions · Job Type: Part-Time · Date Updated: Apr 29, 2024 · General Description · As the Omni Associate you are accountable ...
-
Operations Associate
1 day ago
JC Penney Overland Park, United StatesOperations Associate - Oak Park Shopg Cntr · Location: Overland Park, KS, United States - Oak Park Shopg Cntr 11801 W 95th St · Job ID: · Store Hourly Positions · Job Type: Part-Time · Date Updated: Apr 29, 2024 · General Description · The Operations Associate's role is to creat ...
-
Operations Associate
1 day ago
JC Penney Overland Park, United StatesOperations Associate - Corbin Park · Location: Overland Park, KS, United States - Corbin Park 6901 W 135th St · Job ID: · Store Hourly Positions · Job Type: Part-Time · Date Updated: Apr 29, 2024 · General Description · The Operations Associate's role is to create an outstanding ...
-
EssilorLuxottica Overland Park, United StatesRequisition ID: 845430 · At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for o ...
-
Pre-Kindergarten Aide
2 weeks ago
Shawnee Mission School District Mission, United StatesPosition Type: · Aides/Pre-Kindergarten Aide · Date Posted: · 5/17/2024 · Location: · Shawanoe · Date Available: · 08/09/2024 · Closing Date: · When filledAdditional Information: Show/Hide · MUST HAVE AT LEAST 48 COLLEGE HOURS OR MORE AND SUPPLY COPIES OF TRANSCRIPTS UPON BEING H ...
-
Part time Culinary Aide
4 weeks ago
Silverado Overland Park, United States Part timeHome > Join Our Team > Part time Culinary Aide (AM) · Part time Culinary Aide (AM) · Description · Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers For 27 years, Silverado associates hav ...
-
Weekend CNA
2 weeks ago
Brookdale Senior Living Overland Park, United StatesWeekend CNA - Choose Your Schedule · Overview · Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity · Brookdale College Square is seeking Weekend CNAs to join our rewarding team · Choose 8 or 12 hour shifts · Friday, Saturday, Sunday · Why Choose Brook ...
-
Cashier - Corbin Park
1 day ago
JC Penney Overland Park, United StatesCashier - Corbin Park · Location: Overland Park, KS, United States - Corbin Park 6901 W 135th St · Job ID: · Store Hourly Positions · Job Type: Part-Time · Date Updated: Jan 29, 2024 · General Description · As a Cashier you are accountable for the customer service and sales expe ...
-
Maintenance Manager
2 weeks ago
Brookdale Senior Living Overland Park, United StatesMaintenance Manager · Overview · Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity · Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) · Make Lives Better Including Your Own. · If you want to work in ...
-
Medication Technician
1 day ago
Silverado Overland Park, United StatesHome > Join Our Team > Medication Technician (AM) · Medication Technician (AM) · Description · Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers For 27 years, Silverado associates have wh ...
-
Operations Associate PT
1 day ago
Dynamite Overland Park, United StatesWe are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over to 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975. · Our core strengths are rooted in our ...
-
Ultrasound Technologist II
4 weeks ago
Adventist Health System Overland Park, United StatesUltrasound Technologist FT Days - AdventHealth South Overland Park · NEW Pay Rate Starting at $32.724 · All the benefits and perks you need for you and your family: · * Vision, Medical & Dental Benefits from Day One · * Student Loan Repayment Program · * Received Magnet recogniti ...
-
Insurance Customer Service Representative
2 weeks ago
Williamson & Associates. Inc Overland Park, United StatesJob Description · Job DescriptionJoin Williamson & Associates, Inc., a customer-focused insurance agency rooted in Overland Park, Kansas, with a vision that combines hybird-remote work with the connection to our local community. We believe in building relationships and providing ...
-
RN Registered Nurse
3 weeks ago
Ascension Health Overland Park, KS, United StatesDetails · * Sign-on Bonus: $3,000.00 · * Department: Skilled Nursing · * Schedule: 12-hour shift; Multiple Shifts Available · * Facility: St. Joseph Place · * Location: Overland Park, KS · * Salary Midpoint: $34.10 per hour · Actual compensation offered will vary based on factors ...
-
Paralegal Worker's Comp and Liability
2 weeks ago
Zurich Insurance Company Ltd. Overland Park, United StatesZurich North America is currently hiring a Paralegal with experience in worker's compensation and general liability to join Staff Legal in Overland Park, Kansas. This is a hybrid position. · Under the supervision of an attorney, the successful candidate will be responsible for pr ...
-
Assistant Store Manager
1 day ago
Francesca's Collections, Inc. Overland Park, United StatesLocation: 11445 W 95th St. Overland Park, Kansas 66214 · Employee Type: Regular · We offer a creative and friendly environment with plenty of opportunity for advancement. · Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering u ...
-
PRN Histotechnician
19 hours ago
LabCorp Overland Park, United States Part timeAre you an experienced clinical laboratory professional looking for a PRN Histotechnician/Histotechnologist opportunity? Labcorp is seeking a PRN Histotechnician/Histotechnologist to join our team in Overland Park, KS. · Schedule for this position is as needed. · Duties and Respo ...
-
PRN Behavioral Health Expressive Therapist
2 weeks ago
The University of Kansas Hospital Overland Park, United StatesPosition Title · PRN Behavioral Health Expressive Therapist · Marillac Campus, Strawberry Hill Campus · Position Summary / Career Interest: · The Expressive Therapist, under the direction of the Clinical Manager, has the responsibility to provide primarily group therapy to patien ...
OAM Scheduling Associate - Overland Park, United States - The University of Kansas Hospital
Description
Position TitleOAM Scheduling Associate - Pediatrics - Bilingual
Indian Creek 10740
Position Summary / Career Interest:
The OAM (Office of Access Management) Call Center Associate assists patients with scheduling appointments and insurance registration with The University of Kansas Health System's outpatient clinics.
These staff work in a call-center environment answering incoming patient calls as well as contacting patients who have received a specialty referral.
The OAM Call Center Associate provides the highest level of customer service through friendly and compassionate patient interaction and scheduling appointments correctly.
The OAM Call Center Associate successfully manages more complex scheduling needs and may serve as a preceptor for new staff.
In addition to scheduling, the staff may review patient self-scheduled appointments for accuracy and create patient communication campaigns.The OAM Call Center Associate works out of the OAM Call Center location and may have the opportunity to work remotely at home after demonstrating consistent competency with job duties.
Candidates for this position should have prior healthcare and/or call center experience.Responsibilities:
JOB REQUIREMENTS
Required:
Proficiency of Level I skills, plus:
Time Type:
Full time
Job Requisition ID:
R-31104
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.