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- PASSIONATE - Passionate with the spirit to serve.
- EXCELLENCE - Committed to excellence that inspires results.
- ADAPTABLE - Adjust, adapt, and overcome.
- COMMUNITY - Creators of a collaborative community invested in growth.
- HUMBLE - Humble, trustworthy, and transparent.
- Provide outstanding service while checking guests in and out.
- Be a guest advocate by responding to requests and concerns with urgency and empathy.
- Process payments for guests and make necessary changes/updates to their accounts.
- Enter and update reservation information in the system.
- Collaborate with other departments to communicate room availability and status.
- Maintain the front desk ensuring it's clean, welcoming, and organized.
- Competitive Salary: We recognize and reward hard work.
- Exciting and Fun Work Environment: Enjoy coming to work every day.
- Top Notch Training and Growth Opportunities: Excel in your career.
- Nationwide hotel employee rates at select properties.
- Medical, Dental, and Vision coverage.
- Paid vacation time.
- 401k Retirement Plan.
- 1 year of customer service experience.
- Exceptional verbal and written communication skills.
- Ability to cultivate a productive team that embodies P.E.A.C.H.
- Ability to work in a fast-paced, high-pressure environment with changing priorities.
- Must be able to stand for prolonged periods.
- Must be able to lift up to 50 pounds.
- Must be able to navigate various departments of the organization's physical premises.
Guest Services Representative - Morrisville - TOWNEPLACE SUITES MORRISVILLE/ RDU AIRPORT

Description
Job Description
TownePlace Suites Raleigh-Durham Airport/Morrisville is seeking an energetic, outgoing customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you'll showcase your customer service skills and create exceptional guest experiences in a fun work environment with competitive benefits and salary.
About Us
We're Hospitality America, winner of Top Workplaces USA, providing hospitality management services across all hotel aspects through a principled approach guided by our values: P.E.A.C.H.
Our people are core to success; therefore, we invest in employee training and development for communities and team members to thrive.
Key Responsibilities
Why Join Our Team
We offer:
Requirements
We prefer candidates with:
Physical Demands
The physical demands described here are representative of those required to successfully perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities.
Affirmative Action/EEO Statement
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment without regard to protected characteristics.
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Guest Services Representative
Full time TOWNEPLACE SUITES MORRISVILLE/ RDU AIRPORT- Morrisville
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Customer Care Representative
Full time Murtech- Morrisville
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Full time Tälta Lodge- Stowe
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UNC Health Care- Morrisville
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Oncology Specialty Sales Representative, MRD
Full time SAGA Diagnostics- Morrisville
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QA Specialist I
SimplyApply- Morrisville
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Sunrise Senior Living- Morrisville
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QA Specialist I
Pace Life Sciences- Morrisville