Customer Care Revenue Program, Senior Manager
1 month ago
Job summary
The Senior Customer Care Revenue Programs Manager will lead strategic initiatives within Customer Care focused on driving service revenue growth, subscriber retention, and direct-to-consumer (DTC) revenue programs.
+Responsibilities
- Develop and execute initiatives that reduce churn, increase subscriber retention, and drive incremental revenue through Customer Care channels.
- Design and manage test-and-learn programs to identify opportunities for ARR growth and optimize conversion strategies.
Job description
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