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Service Area Lead - Normal, United States - Meijer
Description
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your communityMeijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today
Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.
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As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
care assistance
Team member discount
Development programs for advancement and career growth
What you'll be doing:
Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
Communicating with team members and assigning daily work tasks.
Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
Operating a register and cash handling when needed.
Operating powered equipment, where applicable.
Participating in period end inventories, where applicable, to help achieve goals.
May be required to act in Lead capacity in other departments throughout the store
This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Initiates interactions with customers and peers.
Excellent verbal and written communication
Retail or other customer service experience preferred
Creative thinking skills
Ability to influence others
Ability to quickly build rapport and gain customer confidence to create repeat business
Ability to lift, carry, push, pull, bend and twist while handling product
Experience executing plans
Positive influence to create a strong team environment.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
We opened our doors more than 85 years ago with the goal of helping people provide for themselves and their family.
Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 240 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.
Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect.Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.
If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request .
Submissions that are not seeking help to complete the application due to a disability will not be responded to.
