Opening Member Services Representative 330 AM Start - Green Bay - Crunch Appleton

    Crunch Appleton
    Crunch Appleton Green Bay

    1 week ago

    Description

    Benefits:

    Flexible schedule

    401(k) matching

    Training & development

    Reports to:

    Front Desk Manager

    Requirements:

    Fluent in English

    Proficient reading and writing skills

    Computer Skills

    Punctual

    Great time management skills

    Special Skills:

    Strong customer service skills

    Responsibilities:

    Membership Sales

    Greet all members & guests with a smile and wish them well as they exit the club

    Check in all members and guests in accordance with company procedures

    Facilitate any messages on club software at member check-in

    Answer phones in courteous, helpful, professional manner

    Communicate special events to members and guests

    Maintain an atmosphere, which makes members feel welcome

    Facilitate all member requests or forward to a manager

    Maintain professional disposition at all times

    Sell retail products

    Schedule member services: tanning, etc

    Facilitate payment of member services in accordance with company procedures

    Know club facility, services, and schedules

    Maintain a clean and organized work area

    Assist in all projects as delegated by club management

    Follow all policies and procedures in the Employee Handbook

    Opening and

    Meetings:

    Monthly or Weekly Department Meetings Employee Training Meetings

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