-
Patient Services Advocate
15 hours ago
Appalachian Regional Healthcare Hazard, United StatesThe Patient Services Advocate functions in a patient communication role. Facilitates patient access to care throughout the registration, scheduling, and communicative processes. This role sets the tone for the entire patient experience by greeting pa Patient Services, Advocate, P ...
-
Patient Services Advocate
3 weeks ago
Appalachian Regional Healthcare Hazard, United StatesOverview: · The Patient Services Advocate functions in a patient communication role. Facilitates patient access to care throughout the registration, scheduling, and communicative processes. This role sets the tone for the entire patient experience by greeting patients and visitor ...
-
Patient Services Advocate
1 week ago
Appalachian Regional Healthcare Hazard, United States PermanentOverview: · The Patient Services Advocate functions in a patient communication role. Facilitates patient access to care throughout the registration, scheduling, and communicative processes. This role sets the tone for the entire patient experience by greeting patients and visito ...
-
Primary Therapist
2 weeks ago
Appalachian Regional Healthcare Hazard, United States Regular Full timeOverview · To perform evaluation, diagnostic care, treatment planning and therapy services to acutely ill adults presenting with mental illness, substance abuse, and/or developmental disabilities. · Responsibilities · Providing assessment using a Biopsychosocial Model · Leadi ...
-
Travel Nurse RN
1 day ago
Host Healthcare Hazard, United States Full timeHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - ICU in Hazard, KY. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced tr ...
-
Hospital Liaison
4 weeks ago
Appalachian Regional Healthcare Hazard, United StatesOverview: · Educate hospital professional and non-professional staff regarding ARHs services and programs. Facilitates communication between ARH and physicians in an inpatient setting. Manages the development, implementation, monitoring, and planning and supervision of strategie ...
-
Cashier/Sales Associate
6 days ago
GPM Investments Hazard, United StatesOverview · Step into the heart of the day as a Mid/Second Shift Associate This shift is perfect for those who enjoy the bustling midday and early evening hours. Our convenience store and gas station become a central hub for a diverse range of customers, from lunchtime regulars t ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Telemetry in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experi ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - PCU in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced ...
-
Travel Surg Tech
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Surgical Technician position in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experi ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Telemetry in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experi ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - ICU in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - ICU in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, KY, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - PCU in Hazard, KY. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced tr ...
-
Primary Therapist
2 weeks ago
Appalachian Regional Healthcare Hazard, United StatesTo perform evaluation, diagnostic care, treatment planning and therapy services to acutely ill adults presenting with mental illness, substance abuse, and/or developmental disabilities. · Providing assessment using a Biopsychosocial Model · Leading a treatment team to develop di ...
-
Travel Nurse RN
2 weeks ago
Host Healthcare Hazard, KY, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Medical-Surgical in Hazard, KY. · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and e ...
-
Cashier/Sales Associate
2 weeks ago
GPM Investments LLC Hazard, United StatesJob Description · Job DescriptionOverview · Step into the heart of the day as a Mid/Second Shift Associate This shift is perfect for those who enjoy the bustling midday and early evening hours. Our convenience store and gas station become a central hub for a diverse range of cust ...
-
Targeted Assessment Specialist
2 weeks ago
University of Kentucky Hazard, United States Full time· Job Title · Targeted Assessment Specialist · Requisition Number · RE43704 · Working Title · Perry County TAS · Department Name · 7H090:CENTER ON DRUG & ALCOHOL RESEA · Work Location · Hazard, KY · Grade Level · 44 · Salary Range · $43,361-69,383/year · Type of Position · Staff ...
-
Targeted Assessment Specialist
2 weeks ago
University of Kentucky Hazard, United States Full timePosting Details · Posting Details · Job Title Targeted Assessment Specialist · Requisition Number RE43704 · Working Title Perry County TAS · Department Name 7H090:CENTER ON DRUG & ALCOHOL RESEA · Work Location Hazard, KY · Grade Level 44 · Salary Range $43,361-69,383/year ...
-
Travel Nurse RN
1 week ago
Host Healthcare Hazard, United StatesHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - PCU in Hazard , KY . · Why Choose Host Healthcare? · Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced ...
Patient Services Advocate - Hazard, United States - Appalachian Regional Healthcare
Description
The Patient Services Advocate functions in a patient communication role. Facilitates patient access to care throughout the registration, scheduling, and communicative processes. This role sets the tone for the entire patient experience by greeting patients and visitors and directing them accordingly, as well as all other patient access responsibilities. Appropriate and courteous facilitation of the patient care process to ensure delivery of an exceptional patient experience. Advocates and meets the needs of all patients and prioritizes the patient experience in response to a wide range of duties including but not limited to registration and pre-registration, adherence to financial and cash control policies, and building and maintaining collaborative relationships with internal and external clients, leading to unmatched services.
• Ensures that patient demographic, insurance information, verification and eligibility have been established and accurately documented.
• Verifies pre-certifications and facilitates any required changes
• Coordinates rescheduling in the event that prior-authorization is not obtained the day before scheduled treatment or diagnostics
• Obtains financial clearance.
• Collects deductibles, co-pays, and other fees associated with services provided, and/or facilitates referral to financial counseling.
• Advanced Patient Liability Collection Performance and high achievement in productivity
• Documents and communicates with clinical staff, physicians, administrators, and patients regarding insurance problems and/or discrepancies, and verifies all insurance information accurately.
• Answers phones in a timely and professional manner and directs calls accordingly.
• Welcome patients and their families and assist with the registration process.
• Initiates and prepares correspondence as needed.
• Ensures that the patient information is collected and that patients are aware of their rights to make decisions regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies and procedures.
• Adhere to infection control/ safety guidelines as well as patient confidentiality policies through HIPAA compliance.
• Facilitates exceptional Patient Experience.
• May perform other related duties as assigned.
Education
Associate degree or equivalent experience preferred.
Minimum Work Experience
Service industry experience and healthcare experience is preferred.
Required Skills, Knowledge, and Abilities
Knowledge: Current Procedural Terminology (CPT), Internal Classification of Diseases (ICD), Medical Terminology, EMR/ HER, HIPAA Current Regulatory Guidelines and Requirements.
Skills: Organizational, Verbal and Written Communication, Detail Oriented, Analytical and Problem Solving, Office Software Applications. Customer-Service Oriented, Data Entry, Cycle Management