- Fills orders using internal ERP System, communicate expected delivery date, and backorders.
- Understand customer needs and requirements, field customer questions and concerns.
- Support Outside Sales Rep
- Communicate with various departments to troubleshoot, report, and track problems to insure on-time delivery.
- Meet and exceed established daily, weekly, and monthly customer metrics and other productivity goals successfully.
- Utilization of tools to identify and implement action plans to address gaps in metrics / Customer service levels.
- All other duties as assigned.
- Proven inside sales experience
- Strong written and verbal skills in responding to client needs with a positive and professional manner.
- Excellent verbal and written communications skills; Excellent listening skills
- Possess people skills, data entry skills, and remain customer focused.
- Ability to multi-task, prioritize, and manage time effectively
- Proficient with Microsoft Office Word, Excel, and Outlook.
- Experience in customer service preferred.
- This role requires a flexible team player who strives for continuous improvement with a positive, energetic personality and work ethic to meet the needs of this client-driven business.
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Customer Coordinator - Goshen - Genesis Products
Description
Genesis Products is seeking a self-motivated, reliable, and organized individual to join our team as Inside Sales/Customer Service. The position requires consistently focused work, computer skills, the ability to learn custom software, and the ability to build relationships with new and existing customers. Individuals must demonstrate a professional, positive attitude, with excellent written and verbal communication skills.Job Responsibilities
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Customer Coordinator
Only for registered members Goshen
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Customer Coordinator
Only for registered members Goshen
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Retail Experience Coordinator
Only for registered members Goshen
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Product Engineer
Only for registered members Goshen
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Inside Sales Coordinator
Only for registered members Goshen
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Front Office Team Member
Full time Only for registered members Goshen
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Product Engineer
Only for registered members Goshen
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Production Coordinator
Only for registered members Goshen
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Plant Coordinator
Only for registered members Goshen
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Warehouse Supervisor
Only for registered members Goshen
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Events Coordinator
Only for registered members Goshen
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Affordable Care Act Coordinator
Only for registered members Goshen
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Patient Coordinator
Only for registered members Goshen
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Production Supervisor
Only for registered members Goshen
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Production Supervisor
Full time Only for registered members Goshen
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Prior-Authorization Spec
Only for registered members Goshen
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Legal Administrative Assistant
Full time Only for registered members Goshen
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Security and Fire Alarm Technician
Only for registered members Goshen
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Quality Engineer
Only for registered members Goshen
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Office Manager
Only for registered members Goshen
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Office Manager
Only for registered members Goshen