Process Excellence Senior Specialist - Southaven, MS
1 week ago

Job summary
The Process Excellence Senior Specialist will be responsible to lead an improvement agenda for the vertical and work closely with Stakeholders, including Clients.
Responsibilities
+- Spearheading Customer Experience by developing and deploying Service Excellence framework;
- Identifying key opportunities, leverage points and expectations in the user journey experience to achieve Customer Satisfaction;
- Setting performance standards to meet the service goals by tracking and evaluating team performance against key operating metrics in Balanced Scorecard using Quantitative Data Mining to re baseline metrics to reduce variation in critical business processes;
- Sustaining a positive environment where the customer service team displays high levels of motivation and excellent team spirit through effective engagement efforts and Ramp schemes;
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Program Management Senior Specialist
1 week ago
+Job summary · Join Us At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together.We work hard, we play hard, and we want you to join us · The Progr ...
Program Management Senior Specialist
4 weeks ago
We help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. · We work hard, we play hard, and we want you to join us. · As the Program Management Senior Specialist, you will pl ...
Senior IT Support Specialist
1 day ago
We are seeking a skilled and dependable Senior IT Support Specialist to support our Memphis site. This role serves as the primary point of contact for complex technical issues. · ...
Senior Controls Specialist
2 weeks ago
+Job summary · We're seeking a Senior Controls Specialist to join a growing Building Automation team supporting commercial, industrial, educational, and healthcare facilities across the Memphis region.This role is ideal for someone with strong BAS/DDC experience who can program c ...
Senior Systems Specialist
4 weeks ago
The ideal candidate will be responsible for designing, implementing and optimizing SAP solutions to meet the business needs for the record to report (R2R) workstream. · ...
Senior SEO Specialist
4 weeks ago
AutoZone seeks a Sr. SEO Specialist to assist in developing and implementing its SEO content strategy for organic growth across traditional search engines and emerging AI-driven search experiences. · ...
Senior Clinical Specialist
1 month ago
+ Lead with purpose to break down barriers to innovation in a more connected compassionate world. + Provide technical educational clinical and sales support to assist the region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Educates and trains phy ...
Senior Housing Specialist
4 weeks ago
+ Develops space utilization plan each academic year and summer terms for the Memphis and Lambuth Campus. · Manages, reviews, and oversees all housing applications, contracts, · and assignments... · Qualifications:Bachelor's degree · 2 years of relevant experience in higher educa ...
Senior Controls Specialist
1 month ago
We're seeking a Senior Controls Specialist to join a growing Building Automation team supporting commercial, industrial, educational, and healthcare facilities across the Memphis region. · ...
Senior SEO Specialist
4 weeks ago
AutoZone is seeking a Sr. SEO Specialist to assist in the development and implementation of its SEO content strategy for organic growth across traditional search engines and emerging AI-driven search experiences. · ...
Senior SEO Specialist
4 weeks ago
AutoZone seeks Sr. · SEO Specialist for organic growth across search engines and AI-driven experiences. · Ideal candidate will handle multiple tasks simultaneously, · collaborate with SEO team and stakeholders to develop SEO strategy. · ...
Senior Safety Specialist
1 month ago
Imagine a career where you thrive, work with exceptional people, and be yourself at Parsons. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. · At Parso ...
Senior SEO Specialist
2 weeks ago
AutoZone seeks a Sr. SEO Specialist to assist in the development and implementation of its SEO content strategy for organic growth across traditional search engines and emerging AI-driven search experiences. · ...
Senior Quality Operations Specialist
1 month ago
+ Job summary: McKesson is an impact-driven company that touches virtually every aspect of healthcare. We focus on the health and well-being of you and those we serve. · + Qualifications:4-year degree in business or related field · + ...
Senior SEO Specialist
4 weeks ago
AutoZone is seeking a Sr. SEO Specialist to assist in the development and implementation of its · SEO content strategy for organic growth across traditional search engines and emerging AI-driven search experiences. · ...
Senior Client Specialist
1 week ago
+ The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. · + · + +Open new accounts and ensure complete accurate documentation is obtained from clients. · Collect and review entity due diligence ...
Senior Patient Access Specialist
1 month ago
The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. · ...
Senior Client Specialist
1 month ago
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. · Open new accounts and ensure complete, accurate documentation is obtained from clients · Collect and review entity due diligence, Know Yo ...
Senior Registration Specialist
1 month ago
This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. · This person wil ...
Senior Creative Specialist
1 month ago
The Senior Creative Specialist is responsible for leading the development of high-quality visual, · digital,and multimedia content that strengthens Ironsmith Fire's brand,supports organizational growth,and enhances internal · and external communications.This role executes all cre ...