- Understands and exceeds guest expectations, needs and requirements
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important activities
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies them
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from recurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team members
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results and holds others
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee's strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Developing Direct Reports and Others
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma, or equivalent
- Proficent in math and financial management
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
-
Restaurant Manager
2 weeks ago
Goodwin Recruiting Fall River, United StatesTo Apply for this Job Click Here · This fun, rapidly-growing concept is searching for a strong Restaurant Manager to join their hospitality-driven group Offering competitive salary, attainable bonuses, and much more Do you have exactly what they are looking for? Apply today for i ...
-
Restaurant Manager
1 week ago
Smashburger | Rhode Island Warwick, United States Full time· SMASHBURGER · Restaurant Manager · Our first Smashburger restaurant opened in 2007 with one single · notion in mind; to serve a better burger Better burgers takes · better service, support and teamwork. That's why we · treat our team members fairly in a diverse and safe enviro ...
-
Restaurant General Manager
1 week ago
Gecko Hospitality Seekonk, United StatesGeneral Manager · Quick Service. Immediate Interview · Do you have what it takes to lead a top-rated restaurant brand? We're on the hunt for a Restaurant General Manager pro with a track record in high-volume casual or quick casual dining. Join a growing organization with over 18 ...
-
Restaurant Management
3 weeks ago
Dunkin' Fall River, United StatesA Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. ...
-
Restaurant Manager
6 days ago
Goodwin Recruiting Cranston, United StatesTo Apply for this Job Click Here · A growing concept with very high standards in search of a strong manager to lead our team. · Our Restaurant Manager Enjoys: · No late nights - Close between 9:00-10:00 nightly · Medical/Dental/Vision/Life · 401k · Paid Vacation · Our Restaurant ...
-
Restaurant Manager
2 weeks ago
Grove Bay Hospitality Group Warwick, United StatesBenefits: · * Dental insurance · * Employee discounts · * Health insurance · * Opportunity for advancement · * Paid time off · * Training & development · * Tuition assistance · * Vision insurance · Providence Provisions, an upscale restaurant located within TF Green Airport, is s ...
-
Restaurant Manager
2 weeks ago
Goodwin Recruiting Warwick, United StatesLocal family-owned and operated restaurant group is building a stronger team. We are looking to add a few managers into our stores. We are looking for people who want to be at work and enjoy working. People who want to grow their restaurant career wi Restaurant Manager, Restauran ...
-
Restaurant General Manager
2 weeks ago
Taco Bell Swansea, United StatesRestaurant General Manager · Swansea, MA · "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit ...
-
Restaurant Manager
2 weeks ago
Grove Bay Hospitality Group Warwick, United StatesBenefits: · * Dental insurance · * Health insurance · * Opportunity for advancement · * Paid time off · * Training & development · * Vision insurance · Wolfgang Puck is seeking an experienced and dynamic Restaurant Manager to oversee daily operations and ensure the delivery of ex ...
-
Restaurant Manager
2 weeks ago
Grove Bay Hospitality Group Warwick, United StatesBenefits: Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wolfgang Puck is seeking an experienced and dynamic Restaurant Manager to oversee daily operations and ensure the delivery o Restaurant Manager, Manager, ...
-
Restaurant Manager
2 weeks ago
Grove Bay Hospitality Group Warwick, United StatesJob Description · Job DescriptionBenefits:Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Wolfgang Puck is seeking an experienced and dynamic Restaurant Manager to oversee daily operations and ensure ...
-
Restaurant Manager
3 days ago
Hemenway's Providence, United StatesHemenway's is looking for a Restaurant Manager to join the team. · Providence's original downtown, riverside restaurant with a national reputation for serving only the freshest seafood while delivering genuine hospitality. For 30+ years, Hemenway's has been a cherished and celebr ...
-
Restaurant Manager
2 weeks ago
Grove Bay Hospitality Group Warwick, United StatesBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Providence Provisions, an upscale restaurant located within TF Green Airport, is seeki Restaurant Manager, Manager, ...
-
Restaurant Manager
3 weeks ago
Grove Bay Hospitality Group Warwick, United StatesJob Description · Job DescriptionBenefits:Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Vision insurance · Providence Provisions, an upscale restaurant located within TF Green ...
-
Restaurant Manager
1 day ago
Olive Garden Warwick, United States$55000 per year - $60000 per year · Our Winning Family Starts With You Check out these great benefits: · Commitment to Quality of Life · * Restaurant Managers regularly work no more than 50 hours per week with 2 days off · * Consistently enjoy one weekend off per month · * Vacati ...
-
Restaurant Manager
1 week ago
Smashburger Warwick, United StatesJob Description · Job DescriptionSMASHBURGER · Restaurant Manager · Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a ...
-
Restaurant Manager
6 days ago
Gecko New York Warwick, United StatesJob Description · Job DescriptionRestaurant Manager · Casual RestaurantWe are in search of a Restaurant Manager that will always strive to meet and exceed expectations for our guests and our team members daily. To become the Restaurant Manager of this Casual establishment, apply ...
-
Restaurant Manager
1 week ago
Goodwin Recruiting Warwick, United StatesJob Description · Job DescriptionTo Apply for this Job Click HereJoin Our Team as a Restaurant Manager - No Late Nights · Are you a seasoned leader ready to take on a new challenge? Look no further Our rapidly growing concept is on the hunt for a dynamic Restaurant Manager to spe ...
-
Restaurant Manager
1 week ago
Gecko Hospitality - CT & RI Warwick, United StatesJob Description · Job DescriptionRestaurant Manager · Casual Restaurant · We are in search of a Restaurant Manager that will always strive to meet and exceed expectations for our guests and our team members daily. To become the Restaurant Manager of this Casual establishment, app ...
-
Restaurant Manager
1 week ago
Gecko New York Warwick, United StatesJob Description · Job DescriptionRestaurant ManagerFast Casual Scratch KitchenWe are searching for Restaurant Manager Professionals who can create an up-beat and team-oriented environment which promotes learning and having a great time If this sounds like the opportunity you happ ...
Assistant Restaurant Manager - Warren, United States - Dunkin'
Description
We are look for Assistant Restaurant Managers to help lead our Dunkin' team
The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales.
Competencies:
Great Focus:
Passion for:
Problem Solving and Decision Making:
Interpersonal Relationships & Influence:
Building Effective Teams:
Conflict Management:
Developing Direct Reports and Others:
Business and Financial Acumen:
Skills and Qualifications:
Responsibilities:
Team Environment:
Operational Excellence:
Profitability:
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
