Business Analyst - Chicago, United States - Tata Consultancy Services

Description

Responsibilities

Establish liaison relationship with business partners in order to provide technical solutions to meet user needs.

Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities.

Support the planning and facilitate the requirement review sessions to ensure alignment across all business units.

Provide leadership to project team and identify key stakeholders to support the project objectives supporting the business case and Cost Benefit Analysis.

Identify and agree on approach, scope and objectives.
Document and communicate priorities and future phases.
Translate business requirements into high level functional specifications for IT systems developers or outside vendors.
Partner with technical teams on the configuration design, estimate, build and test.
Provide support to technical team to prepare and maintain in system design documents for use within the project teams.
Collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. Present viable options back to business.
Provide guidance and options to the business on technical solutions.

Work with Quality Assurance Team and end-users to develop test cases and acceptance criteria and assist in validating test results.

Where needed, lead quality assurance activities including design and execution of test cases.
Investigate, resolve and escalate problems. Analyze metrics to ensure customer satisfaction and process improvement opportunities.
Partner with Development Lead to facilitate business comprehension of new system design and report out of system analyst work.
Coach and/or Mentor more junior staff within functional and project teams.

Experience Required

8-10 years of relevant technical and business work experience.
Proven experience of Annuities and Life reinsurance business.
Long Term Care reinsurance experience is desirable.
Exposure to reinsurance software/functionality highly preferred.
Certified Scrum Master and / or Product Owner.

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