Outlet Manager - New Braunfels, United States - RHEA'S ICE CREAM LLC

Description

Company Description

RHEA'S ICE CREAM LLC is a local ice cream business located in New Braunfels, TX, offering handcrafted ice creams made with the freshest ingredients. Our commitment to quality and taste has made us a beloved destination for ice cream enthusiasts in the Texas Hill Country at our three locations.

Role Description

This is a full-time hybrid role for an Outlet Manager. The Outlet Manager will be responsible for day-to-day operations at three ice cream stores: including hiring, training, managing the scoop staff, customer service, inventory management, and ensuring customer satisfaction. While the role is based in New Braunfels, TX, there is also a shop in San Marcos, TX, and flexibility for some remote work.

Qualifications

• Customer Service, Communication, and People Management skills
• Must have at least 2 years of ice cream store-level (or similar) management experience
• Experience in managing inventory and ensuring customer satisfaction
• Excellent problem-solving and decision-making abilities
• Strong attention to detail and organizational skills
• Ability to work independently and remotely
• Interest in growth: opening new stores, expanding catering, and new challenges
• Experience in the food or hospitality industry is a plus
• High school diploma or equivalent