Director of Revenue Management - Santa Monica, United States - Viceroy Santa Monica
Description
Job Description:
Responsible for maximizing rooms' revenue and profit associated across the customer segments of transient, group and contract for the hotel.
Oversees the processes associated with maximizing revenue from existing demand, forecasting and opportunity analysis (to include seasonality, competitive, positioning and displacement).
Ensures all strategies are effectively implemented. Identifies future opportunities and effectively communicates strategies to the sales team.General Responsibilities Include:
Set and manage appropriate yield controls to maximize the hotel revenue from all distribution channels
Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct.
Accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries.
Conducts audits to guarantee sell strategy is set correctly in all channels.
Coordinate various activities to further enhance revenue potential
Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs.
Leads weekly revenue management meetings, and prepare Revenue Management Report information for all related meetings.
Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends.
Conducts sales strategy analyses and refines as appropriate to increase RevPAR index
Effectively manages all distribution channels (OTA's, , GDS)
Leads the pricing, content and distribution of all business segments
Makes solid strategy recommendations to exceed revenue goals and budgets
Uses all available tools and resources to determine, implement and control selling strategies
Maintains accurate reservations system information
Provides recommendations to improve effectiveness of the revenue management process
Communicates Viceroy brand initiatives, demand and market analyses to hotel management, sales team and other stakeholders
Leads the annual budgeting and pricing process
Accountable for accurate forecasting to within +/- 3%
Skills/Knowledge Required:
Excellent computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Powerpoint. Familiarization with, and ability to write, macros in Excel is preferred.
Proficiency in SynxisCRS preferred, and/or Opera PMS preferred, IDeaS and Lanyon preferred. Clear understanding of using third party extranet sites and all other available sources of business.
Extensive knowledge of competitive hotels and marketplace.
Effective ability to supervise and motivate staff to maintain optimal department operation and staff development.
Able to develop and manage budget and forecasts, an analytical approach to problem solving, and the ability to analyze financial statements and market data.
Qualification Standards:
Education: 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred
Experience: 3-5 years of progressive revenue management experience in a hotel, with a proven track record of delivering market-leading results and innovative solutions.
Grooming:
All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided).
The expected pay for this position is: $100,000 - $120,000
This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position.
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests.
As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
EOE