Senior Trading Support Analyst - Reno, NV
1 week ago

Job summary
Support mission-critical workflows across front, middle, and back office functions while building trusted relationships with sophisticated investment management teams.
Responsibilities
- Serve as a trusted escalation point by owning complex customer issues and driving them to resolution with urgency accuracy and care liProvide start-of-day support to ensure customers can reconcile data quickly and begin trading without disruption liDeliver real-time trading support to help customers execute reconcile and validate trades throughout the trading day liEngage directly with customers via live chat Zendesk tickets to diagnose technical workflow challenges across trading reconciliation accounting functions ul
Qualifications
Bachelors degree in Finance Business Computer Science Information Technology or related field li6 years of experience supporting or troubleshooting technical operational issues within FinTech industry ul>Job description
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