Customer Service Associate - Sterling - Wawa

Description

Be a part of Wawa's winning team as a Customer Service Associate.
This role is all about delivering exceptional customer experiences and helping our communities thrive.
You'll be the friendly face that puts the wow in Wawa, greeting and serving customers with a smile.
Your responsibilities will include:

• Greeting and engaging with customers to ensure their needs are met quickly and courteously.
• Preparing food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas while keeping our coffee station clean and organized.
• Operating the cash register, handling payments, activating fuel cards, gift cards assistance lottery ID verification for age-restricted products.
• Maintaining store appearance by ensuring shelves remain fresh full inviting storing supplies inventory management stock rotation cleanliness safety standards adhering established policies guidelines housekeeping duties cleaning dusting sweeping mopping emptying trash more detailed tasks assigned by supervisors or team leaders under their direct guidance supervision support daily weekly monthly seasonal task completion fulfill expectations including routine periodic projects other specific job requirements may apply participate group activities training events meetings discussion sessions workshop idea sharing feedback performance evaluations coaching development programs set goals objectives targets track progress achievement recognition rewards opportunities growth learning new skills knowledge advancement specialized certifications training enhancements upgrades education enrichment upgraded capabilities competence qualifications enhancement professional advancement skill improvement potential career path progression enhanced positions promoted roles compensation raises promotions benefits bonuses pay increases annual reviews appraisals accountability responsibility key results core competencies knowledge areas essential functions associated exercises oversight level teams small medium large organizational departmental centralized decentralized direction unified structured governance procedure processes pathways mentorship leadership empowerment autonomy choices freedom initiatives experiments innovation solutions creativity problem solving critical thinking analysis synthesis evaluation recommendation strategy execution roadmap planning tactical operational vision mission statement company values culture philosophy environment factors influences impacts reflections actions changes improvements experimentation innovation adaptation resilience flexibility adaptability agility tenacity perseverance talent motivation work ethic dedication attitude confidence professionalism reliability dependability punctuality timeliness commitment satisfaction engagement loyalty retention recruitment attraction succession succession planning transitional phase hybrid remote flexible telecommute wellness employee relations cultural diversity equity inclusion accessibility accommodations adjustments assistive technologies resources media publications internal external communications marketing advertising branding social media personal branding online presence reputation management SEO search engine optimization SEM paid advertising Google Ads LinkedIn LinkedIn ads Facebook Facebook ads Twitter Twitter ads Instagram Instagram ads TikTok YouTube YouTube channels audio visual content creation writing public speaking presentations negotiation conflict resolution mediation arbitration collective bargaining negotiations contracts disputes employment law compliance regulatory HRIS human resource information systems payroll financial software accounting books manuals guides tutorials webinars workshops conferences seminars meetups trade shows vendor expo industry networking conventions alliances partnerships collaborations collaborations platforms marketplaces websites blogs microsites landing pages PPC cost per click CPI return on ad spend ROAS CTR click through rate CPC CPA cost per acquisition ROI return on investment AOV average order value Bounce Rate bounce rates visitor drop off page abandonment abandonment pages time spent on site dwell time revenue sales conversions leads sign ups subscribers email list signup forms pop up windows survey pop invitations exclusive offers free trials demos sign ups referrals influencer marketing advocacy brand ambassadors ambassadors KOLs Key Opinion Leaders UGC user generated content created submitted reviewed published shared curated moderated AI artificial intelligence machine learning deep learning natural language processing neural networks predictive analytics data science RPA robotic process automation BPM business process modeling SANIA statistics BI big data analytics SAS statistical analysis software SAA statistical analysis applications DWG database warehouse gateway ETL extract transform load SQL Server Oracle MS Access MySQL MariaDB PostgreSQL MongoDB Cassandra Hadoop Hive Spark Flink Presto Trino Redshift BigQuery Snowflake Vertica SAP SAP ERP enterprise resource planning CRM customer relationship manager tool Sage QuickBooks Xero Zoho FreshBooks Wave Gusto ADP Workday BambooHR Zenefits Namely Paycor Rippling Lattice Deputy Kronos UKG UltiPro Ceridian Bamboo Oneupweb SensrTrx SilkRoad PeopleSoft Lawson Infor GDLP EasyCruit Taleo SuccessFactors Employee Central UW Works Ease Centric HumanForce Enboard Time OfficeWork! 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