- Develop and maintain working knowledge of automation products, their applications, and competitive offerings
- Learn and follow organizational workflows, systems, and operating procedures
- Serve as a primary point of contact for customers and proactively initiate outreach to prospective customers
- Prepare and deliver customer quotations in a timely and accurate manner
- Provide first-level technical support for automation products, including competitive cross-referencing
- Respond to customer inquiries related to products, pricing, delivery, quality issues, and other requirements
- Identify customer needs, research solutions, and guide customers to resolution
- Capture and advance sales opportunities by leveraging internal resources and customer relationships
- Support territory management and customer relationships in partnership with Outside Sales representatives
- Collaborate with internal teams such as Order Management, Engineering, Finance, and other functions to ensure timely customer support
- Perform additional related duties as assigned
- High school diploma or GED with 1–3 years of experience in technical support, customer service, or sales
- Proficiency with Microsoft Office xrczosw applications
- Strong interpersonal, organizational, and communication skills (written and verbal)
- Self-motivated, detail-oriented, and customer-focused
- Ability to multitask, prioritize, and meet deadlines in a fast-paced sales environment
- Ability to work effectively both independently and as part of a team
- Experience working with ERP and CRM systems
- Associate's degree
- Technical experience in an industrial or manufacturing environment
- Strong mechanical aptitude and technical curiosity
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Inside Sales Representative - Raleigh, NC - Advanced Recruiting Partners
Description
Position Overview
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
The Inside Sales & Technical Support Representative works directly with customers and channel partners to support and sell automation products. This role serves as a primary point of contact for customer inquiries, provides first-level technical support, prepares quotations, and collaborates closely with assigned Outside Sales team members to develop new business and advance existing sales opportunities.
Key Responsibilities
Basic Qualifications
Preferred Qualifications
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Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh
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Sales Representative
Only for registered members Raleigh
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Only for registered members Raleigh, North Carolina, United States
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Only for registered members Raleigh
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Only for registered members Raleigh, NC
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Only for registered members Corporation Parkway Raleigh, North Carolina, United States
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh, NC
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Sales Representative
Only for registered members Raleigh