- Responsible for administration duties for team of 4-8
- Lead client facing operations of multiple application groups in support of a manufacturing environment
- Provide prompt and continued delivery of small/medium enhancements, break/fix support, maintenance, and preventive measures for approximately 30 applications
- Development, management, and resource forecasting, time tracking, prioritization, task completion, and escalations for Operations, Project Management and Run & Maintain tasks
- Develop, manage, and improve the application group budgets for each assigned portfolio annually
- Perform 24/7 support, including a rotational support for escalation path
- Must be extremely comfortable communicating with stakeholders, users, senior management, and peers respectfully and professionally, to improve process development, troubleshoot issues, status situations, and gather requirements
IT Operations - Bath, United States - Pro Search
Description
Our client, a global IT Services provider, is seeking an Associate Manager of Software Engineering to join their growing organization. This Direct Hire position will:
ProSearch was established in Portland, Maine in 1994 to provide companies with a full range of search, staffing and contracting services, specializing in the functional areas of information technology, accounting and finance, sales and marketing, customer service, human resource and office support utilizing a consultative approach. ProSearch strives to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.
Pro Search is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.