server assistant - East Peoria, United States - Boyd Gaming

Description

Position Description:
The Server Assistant will receive and serve food and beverage orders from guests. The Server Assistant may also be responsible for collecting payment and making change for guest checks.

• Complete knowledge of all food and beverage menu items and daily specials.
• The Server Assistant understands and meets sequence of service requirements for the Back Waiter/Food Specialist position as well as all requirements for the rest of the serving Team.
• Along with the Front Waiter, provide initial greeting to the guests.
• The Server Assistant greets the guest if the Front Server is occupied.
• Proved water service to the table and maintains water and other beverages throughout the meal.
• The Server Assistant is responsible for bread service to the table.
• Demonstrate outstanding service skills.
• The Server Assistant will memorize scripted presentation for the bread service.
• Knowledge of all menu items including all ingredients in every food item and cooking methods.
• The Server Assistant will be able to accurately answer all guest questions.
• Responsible for removing dirty ware throughout the meal and replacing with clean ware as needed
• The Server Assistant will prepare the table for the delivery of the next course.
• Responsible for maintaining a clean table during the course of the meal, i.e. remove crumbs from the table during the course.
• The Server Assistant will provide coffee service to the table as required.
• Thank guests as they depart per scripted requirements.
• The Server Assistant will be responsible for clearing and resetting of tables and maintenance of floor throughout assigned station.
• Any other duties as assigned by management.

Position Requirements:

• Six (6) months experience in a fine dining restaurant.
• Must be able to lift, maneuver, and carry up to 40 pounds.
• Must be able to stand and/or walk for duration of shift.
• Must be able to carry and serve beverages using a hand held tray.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.