ECCO Call Analyst - Irvine
1 month ago

Job Summary
The ECCO Call Analyst supports the operations of the ECCO by responding to live questions and recording inquiries from individuals in custody; their attorneys advocates family friends individuals in immigration proceedings other immigration stakeholders resolving complaints concerns agency policies procedures standards particularly related conditions detention custody topics established protocols.
- Answer incoming calls timely manner detention facilities stakeholders
- Apply critical thinking immigration lifecycle knowledge answer questions provide high level service accurate support
Job description
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