Robotics Services Sales Engineer - Duncan, United States - STÄUBLI Robotics

Description

Job Description:

The Services Sales Engineer is a key member in the local Services team of the Robotics Division. With this position being onsite, you will be in collaboration with the local Head of Services, the Services Sales Engineer contributes to the development of the Sales and Marketing strategy linked to Services Business. The position requires a broad scope of activities relating to sales, marketing, and customer service and a close collaboration with the Robotics team to drive Services business and increase installed base (IB) penetration. Would prefer the candidate to be in the South/Southeast.

Company Overview:

Stäubli is a global mechatronics solution provider founded in 1892. Stäubli's commitment is to partner with customers in nearly every industry to provide comprehensive solutions with long-term support. Stäubli has four dedicated Divisions: Textile, Electrical Connectors, Fluid Connectors, and Robotics. Stäubli operates in 29 countries, with agents in 50 countries on four continents. Stäubli has a global workforce of 5700 employees and growing. Stäubli North American headquarters is located, in Duncan, South Carolina, with over 200 employees supporting all four divisions.

Reports to:

Local Head of Services

Roles & Responsibilities:

• Promote and develop the services business.
• Organize and coordinate local sales operations in ways that ensure maximum sales productivity.
• Define and organize action plan to reach expected IB penetration targets.
• Ensure local deployment of services product portfolio.
• Attend and represent the company to commercial events.
• Ensure customer satisfaction and monitor surveys and other feedback.
• Collect strategic market segment's needs, tailor local service offers in accordance with Local Head of Services to fulfill market requirements.
• Contribute to the local communication strategy to leverage the Stäubli brand and to generate interaction between the brand and its customers.
• Ensure adherence to legal rules and Divisional Sales, Marketing and Service guidelines.

Requirements:

• Graduate degree in technical or engineering field
• 5+ years services sales experience
• Excellent industry knowledge/ Exposure to customer communication environment
• Demonstrated experience in developing and executing successful service strategies.

Travel:

• Valid driver's license with good driving record
• Valid passport or capability to get a passport.
• Willing and able to undertake travel up to 60% of the time.

Skills:

• Expert in Industrial Services business
• Strong and demonstrated strategic thinking skills.
• Outstanding sales management skill
• Strong negotiation and analytical skills combined with excellent business acumen.
• Team-oriented and collaborative work style

Staubli offers a highly competitive compensation and benefits package, an excellent work environment, extensive training, technologically advanced products, and growth potential.