Process Improvement Manager - Austin - IDR, Inc.

    IDR, Inc.
    IDR, Inc. Austin

    1 day ago

    $80,000 - $135,000 (USD) per year * Technology / Internet
    Description
    IDR is seeking a Process Improvement Manager to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today

    Position Overview/Responsibilities for the Process Improvement Manager:
    - Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
    - Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
    - Conducting an end-to-end review of selected business processes across designated departments or functional areas.
    - Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
    - Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies.
    - Designing optimized "To-Be" workflows and transition plans.
    - Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
    - Establishing metrics to track improvements and ROI.
    - Facilitating working sessions, process mapping workshops, and training as needed.
    - Collaborating with IT and operations teams to align process improvement plans with system capabilities.
    - Supporting the development of implementation roadmaps and change management strategies.

    Required Skills for the Process Improvement Manager:
    • Process Engineering & Optimization Leadership (8+ Years)
      Extensive experience driving business process improvement, evaluating current-state operations, and leading large-scale transformation initiatives using operational metrics and workflow optimization.
    • Six Sigma Black Belt & Process Modeling Expertise
      Certified Six Sigma Black Belt with strong proficiency in process modeling tools (e.g., Visio) and proven ability to design, document, and implement optimized future-state solutions.
    • Requirements Definition & Cross-Functional Facilitation
      Skilled in specifying software system requirements, leading stakeholder workshops, and collaborating across cross-functional teams to deliver measurable process improvements.
    What's in it for you?
    • Competitive compensation package
    • Full Benefits; Medical, Vision, Dental, and more
    • Opportunity to get in with an industry leading organization
    • Close-knit and team-oriented culture
    • Why IDR?
    • 25+ Years of Proven Industry Experience in 4 major markets
    • Employee Stock Ownership Program
    • Dedicated Engagement Manager who is committed to you and your success
    • Medical, Dental, Vision, and Life Insurance
    • ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

    * This salary range is an estimation made by beBee
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